Skyzone
O&O Park Team Lead
Arvada, CO · Part-time
Sponsorship not specifiedDetected 11 days ago
LeadershipCommunicationMentoringMicrosoft Office
About the role
- As the leader in active indoor entertainment, we host unforgettable birthdays, team events, and school parties across the country.
- You'll rotate through key operational areas - Sales & Service, Parties & Events, and Food & Beverage/Facilities - gaining real responsibility, leadership experience, and the skills to run a shift like a pro.
- No need to be a fully developed manager just dependable, driven, and ready to learn.
Responsibilities
- Team Leads are future leaders in training.
- You help create a positive park culture by showing up with energy, integrity, and care.
- You set the tone for the team, support park operations in real time, and step into leadership moments that help everyone succeed.
- This isn't about having it all figured out - it's about having the drive to grow, the awareness to improve, and the character to lead with trust.
- If you're ready to make an impact, grow your skills, and lead with heart, we'd love to have you on the team.
Requirements
- Success in this role starts with the right mindset, the drive to lead, and a solid foundation. Here's what that looks like:
- comfortable learning new platforms as needed.
- A hands-on, team-first mindset, you're quick jump in where needed and support others without being asked.
- A strong sense of personal ownership, you show up prepared, follow through on responsibilities, and lead by example.
Nice to have
- You must be at least 18 years of age or older.
- Minimum of 2 years of progressive experience in operations or guest-facing roles, ideally in a fast-paced environment.
- Prior supervisory or leadership experience.
- Background in retail sales, food & beverage, amusement/entertainment, or recreation strongly preferred.
- Basic proficiency with technology, including point-of-sale (POS) systems and tools like Microsoft Office Suite and Teams
- Availability to work evenings, weekends, and holidays when the park (and the magic) is most alive.
- Reliable, self-motivated, organized, and eager to grow into higher levels of responsibility.
- Strong interpersonal and communication skills with the ability to motivate, coach, and positively influence others.
Compensation
- Compensation range is $17.00-$18.50 based on qualifications and experience.
Benefits
- Full-time employees at CircusTrix enjoy a competitive benefits package including medical, dental, and vision coverage along with a 401k plan with company matching.
Company info
- Act as Manager on Duty (MOD) when GM/OM are not present, ensuring operational excellence, safety compliance, and team accountability.
- Provide proactive, on-the-floor leadership by coaching, supporting, and delegating to Team Members across all departments.
- Step into any operational area as needed (Programs, Café, Front Desk, Events, etc.) to maintain seamless guest experiences and operational flow.
- Deliver timely communication of guest issues, operational challenges, or safety concerns to the Management Team.
- Drive membership and program sales by engaging guests, identifying opportunities, and promoting park offerings.
- Create memorable guest interactions by modeling service excellence and mentoring Team Members in customer engagement.
- Enforce all safety policies and complete incident reports when necessary.
- Ensure all opening, closing, and shift procedures are executed with consistency and accuracy.
- Maintain cleanliness and operational readiness of the park throughout the shift.
- Sales & Service Lead
- Drive front desk performance and membership sales while delivering service excellence.
- Lead guest interactions with a focus on Sky Zone's "WOW" service standards.
- Coach team members to maximize conversions and deliver consistent guest satisfaction.
- Parties & Events Lead
- At Sky Zone, our mission is to enrich lives through the power of boundless play - whether that's on the trampoline court, behind the scenes, or at the corporate level.
- We believe play fuels confidence, connection, and joy, and we're proud to create experiences that reflect that purpose in everything we do.
- Backed by our parent company, CircusTrix, and recognized as a top franchise and growth brand, we continue to raise the bar for innovation and impact in the industry.
- Our culture is shaped by our core values: We Play Without Limits, Ignite Innovation, Grow Together, Fuel Joy, and Serve Big, Give Bigger.
- Whether in a park or a boardroom, these values guide how we lead, collaborate, and show up for each other and for the communities we serve.
- Team Lead is a hands-on, early-leadership role built for high-potential individuals ready to step up.
- You're the kind of person who shows up, jumps in, and sets the tone.
- When senior leaders aren't on-site, we'll count on you to step in as Manager on Duty (MOD) and keep the park running strong.
- You lead from the floor and set the tone for your team by jumping in and helping the park run at its best.
- You'll grow your skills and make a real impact by delivering excellence in these key areas:
- Leadership & Operations
- Guest Experience & Sales
Equal opportunity
- CircusTrix and its brands are proud to be equal opportunity employers.
- equal opportunity employers.
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This listing is sourced directly from Skyzone's careers page and normalized into a canonical job model.