Hinge Health
Enrollment Marketing Associate
San Francisco-HQ · Mid
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About the role
- We are looking for an Enrollment Marketing Associate to join the Growth Marketing team.
- There may be a minimal volume of ad-hoc asks for you to join client-facing interactions to act as the marketing subject matter expert.
- Client Success will act as the primary client-facing owner for B2C communications but may ask for ad-hoc client-facing activity at a minimal volume.
Responsibilities
- As the Enrollment Marketing Associate, you will create communications plans and support ongoing campaign execution across your book of business.
- You will partner closely with Client Success, who leads the client relationship, while you provide the marketing expertise, operational follow-through, and execution support needed to drive enrollment outcomes.
- Own client-specific communications planning and ongoing best-practice marketing campaign execution for a large book of client accounts (5k-20k eligible lives per client).
- Partner with Client Success to prepare client-facing materials, support plan reviews, and help secure client approval.
- Maintain Enrollment Marketing information, marketing activities, deployment details, and related records in Salesforce and other systems of record.
- Support execution readiness through personalization QA, channel and activity checks, asset coordination, and timely escalation of execution risks to Marketing Operations (GROMO).
- Help evaluate limited requests for changes to cadence, touchpoint frequency, or content; partner with Client Success and Enrollment Marketing leadership on alternatives and exception requests when needed.
- Monitor campaign performance and deployment issues, maintain issue tracking, and provide analysis or recommendations that help Client Success address client needs.
- Partner with Enrollment Marketing leaders and cross-functional teams to scale programs, improve operational efficiency, and drive increased performance across the book of business.
Requirements
- Bachelor's degree.
- 2+ years of experience in marketing operations, project management, account service, or a related role.
- 2+ years of experience using project management tools and Google Workspace.
- 2+ years of experience collaborating with clients, account teams, or cross-functional partners.
Nice to have
- Professional experience supporting a high-volume book of business or managing multiple concurrent campaigns and projects.
- A proactive, solution-oriented mindset with the ability to anticipate challenges, investigate issues, and resolve them efficiently.
- Familiarity with Salesforce, Gainsight, Asana, Highspot, or similar marketing and workflow tools.
- The San Francisco office has a dog-friendly workplace program.
- The company is headquartered in San Francisco with additional offices in Montreal and Bangalore.
- Learn more at hingehealth.com http://hingehealth.com.
- We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
- We provide reasonable accommodations for candidates with disabilities.
Compensation
- You will work alongside colleagues in Client Success, Marketing Operations, Growth, Design, Data Analytics, and other cross-functional teams to meet annual revenue and enrollment goals.
Benefits
- Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
- Manage your own learning and development.
- Grow with us through discounted company stock through our ESPP with easy payroll deductions.
- Hinge Health is an
- At Hinge Health, we're using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide.
- Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care.
Company info
- ABOUT THE ROLE We are looking for an Enrollment Marketing Associate to join the Growth Marketing team.
- ABOUT HINGE HEALTH At Hinge Health, we're using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide.
Equal opportunity
- equal opportunity employer and prohibits discrimination and harassment of any kind.
- If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
This listing is sourced directly from Hinge Health's careers page and normalized into a canonical job model.