Decagon
Member of Technical Staff - New Grad (2027 Start)
San Francisco · Staff+ · Full-time
Sponsorship not specifiedDetected 59 days ago
TypeScriptPythonDistributed SystemsMachine LearningData EngineeringAgentic AIAI Orchestration
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- New Grad roles will be based in San Francisco or New York.
- Pursuing or completing a B.S. (or higher) in Computer Science or a related technical field, graduating between December 2026 and July 2027
- Comfort digging into system failures across deep technology stacks using whatever tool the problem calls for
Responsibilities
- We're building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.
- We partner closely with product, data, and ML to deliver high‑scale, low‑latency systems with clear SLOs and great developer ergonomics.
- Engineers here own their work end to end and are trusted to make a real impact from the start. This role is for someone who dives deep into complex system challenges and builds elegant solutions that scale to millions of users.
- Engineers here own their work end to end and are trusted to make a real impact from the start.
Requirements
- Proficiency with Python, TypeScript, and asynchronous programming
- Experience with distributed systems, data pipelines, or production infrastructure
Skills
- Agent Orchestration
- Enterprise Product
- Excitement to thrive in a fast-paced environment, continuously learn, and sharpen your skills
Compensation
- These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
Benefits
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits through Carrot
- Monthly stipend to support your wellness, lifestyle, and work-life balance
- Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
- We proudly offer the following benefits for our full-time employees:
- We're proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
- These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
Company info
- Our values - Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle - shape how we work and grow as a team.
- Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
- The Agent Engineering team at Decagon deploys mission-critical AI agents to our customers that impact millions of users and directly drive Decagon's growth.
- You will build on our industry-leading AI agent platform, collaborate directly with customers and use your own creativity to devise long-term, scalable solutions.
- Our mission is to deliver magical support experiences - AI agents working alongside human agents to help users resolve their issues.
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This listing is sourced directly from Decagon's careers page and normalized into a canonical job model.