Global Payments
Customer Success Manager
LINDON, UTAH · Mid
Sponsorship not specifiedDetected 7 days ago
Account ManagementCustomer SuccessCommunication
Stay score
odds of building a lasting career here
34Risky
Cap-exempt (no lottery)0
Sponsors this role70
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- Make your mark at one of the biggest names in payments.
- We're looking for a Customer Success Manager to help shape the future of global commerce.
- Analyze client requests and recommend solutions, system enhancements, or process improvements aligned with best practices.
Responsibilities
- Serve as the primary point of contact for clients, providing technical and product support while ensuring timely resolution of inquiries and issues.
- Manage issue resolution end-to-end, including root cause analysis, coordinating internal teams, tracking progress, and communicating outcomes to clients.
- Build strong client relationships by understanding business needs and proactively identifying opportunities for product adoption and growth.
- Maintain accurate documentation and tracking, while developing functional requirements to support client customizations or system changes.
- We're curious and innovative - always finding better ways to deliver impact.
Requirements
- 2+ years of experience in client-facing roles such as customer success, consulting, or technical support.
Nice to have
- 4+ years of relevant experience, ideally in the payments or credit card industry.
Skills
- Excellent communication and relationship management skills with both internal stakeholders and external clients.
Company info
- Our inclusive and global teams win together every day.
- We're proud to have the best minds in the industry, who you can learn from as you grow your career.
- The people, the energy, the connections - it's unmatched.
- Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
- What makes a Globalpayer?
- Globalpayers think like a client, act like an owner and win as one team.
- We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.
- Does this sound like you?
- Then you sound like a Globalpayer.
- Apply now to take your career global.
- EEOC Statement
- Global Payments is an equal opportunity employer.
- We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.
Apply directly at Global Payments →Create a free account for alerts like thisView Global Payments immigration profile
This listing is sourced directly from Global Payments's careers page and normalized into a canonical job model.