UiPath
Technical Account Manager - Healthcare
Austin · Senior
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About the role
- LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works.
- We're committed to creating category-leading enterprise software that unleashes that power.
- To make that happen, we need people who are curious, self-propelled, generous, and genuine.
Responsibilities
- Build and deliver working POCs, agent prototypes, and automation accelerators directly within customer environments to fast-track agentic adoption.
- Assess customer environments, identify technical risks and opportunities, and independently drive actions that result in accelerated adoption, reduced risk, and measurable business value.
- Deliver technical advisory services while also providing hands-on support, solution development, proof-of-concept creation, troubleshooting, and code reviews when appropriate.
- Partner with customer technical teams to design solutions leveraging automation, AI, orchestration, integrations, and emerging agentic capabilities.
- Collaborate closely with Product Support, Product Management, Engineering, Professional Services, and Solution Engineering to resolve complex customer challenges.
Requirements
- 10+ years of experience in Technical Account Management, Solution Architecture, Technical Consulting, Professional Services, Software Engineering, or similar customer-facing technical roles.
- Strong knowledge of enterprise automation technologies, software development practices, cloud platforms, integrations, APIs, and enterprise architecture concepts.
- Strong communication, presentation, and facilitation skills with the ability to explain complex technical concepts to both technical and business audiences.
- Experience working in fast-paced, rapidly evolving technology environments.
Nice to have
- Experience with Agentic AI, Generative AI, large language models (LLMs), AI orchestration frameworks, Retrieval-Augmented Generation (RAG), MCP, Intelligent Document Processing, or related technologies.
- Experience with UiPath Agent Builder, Maestro, AI Center, Communications Mining, Document Understanding, Integration Service, and other advanced platform capabilities.
- Experience programming in.NET, C#, Java, Python, or similar languages.
- Experience with cloud platforms including Azure, AWS, or Google Cloud.
- Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.
- Success in This Role:
- Top-performing TAMs are highly technical problem solvers who combine deep platform expertise with strong customer engagement skills.
- They are self-starters who can independently assess a customer environment, identify what needs to be done, and execute.
Benefits
- As a Technical Account Manager in our Healthcare Client Success team, you'll guide our most strategic customers in building and scaling enterprise automation and Agentic AI programs.
- Develop reusable POC templates, deployment accelerators, and agentic solution patterns that the CS organization can replicate across the healthcare portfolio.
- Own the technical success of strategic healthcare customers, serving as the primary technical advisor throughout their UiPath journey.
- Conduct technical health checks and maturity assessments, identifying opportunities to improve scalability, governance, reliability, and adoption.
Company info
- People who love being part of a fast-moving, fast-thinking growth company.
- Your role will be critical in ensuring customers achieve maximum business value from the UiPath Platform by serving as both a trusted technical advisor and hands-on technical expert.
- They thrive in complex situations, embrace emerging technologies, and confidently move between strategic advisory conversations and hands-on technical work to help customers achieve meaningful business outcomes.
This listing is sourced directly from UiPath's careers page and normalized into a canonical job model.