Wrapbook

Wrapbook

Senior Manager, Risk Operations

Remote - US & Canada · Senior

Sponsorship not specifiedDetected 32 days ago
Performance ManagementCadenceResearchLeadershipCommunicationActuarial ScienceUnderwritingClaims Management

About the role

  • Built for feature films, TV, and commercials, Wrapbook is trusted by teams at Netflix, Paramount, Anonymous Content, and more.
  • Submit your application today and a member of our Talent team will be in touch with you shortly! #LI-Remote

Responsibilities

  • surface insights to the Sr. Director and drive corrective action with the team
  • Develop and implement risk mitigation initiatives such as safety programs, return-to-work protocols, and claims management best practices tailored to entertainment industry workflows
  • Drive the end-to-end underwriting operations workflow-production company onboarding, classification, state jurisdiction setup, and policy endorsement execution
  • Manage, mentor, and develop Workers Compensation Operations and Claims Specialists
  • Monitor and analyze loss runs, claim frequency/severity trends, and open claim inventory; surface insights to the Sr. Director and drive corrective action with the team
  • Set clear goals, run regular 1:1s, and drive accountability across all program areas-claims, risk mitigation, underwriting operations, and COI workflows
  • Partner with the Sr. Director on capacity planning, hiring, and team development as the program scales
  • Build and maintain a centralized Workers' Compensation knowledge base; partner with AI Champions to design and deploy self-serve agents that reduce friction for internal teams and accelerate decision-making
  • Experience using claims and policy data to identify trends, build reports, and recommend operational improvements
  • Demonstrated ability to manage vendor and broker relationships with a bias toward accountability and measurable outcomes

Requirements

  • 5-8+ years of experience in workers' compensation operations, insurance program management, or a related risk management function-with exposure across claims and underwriting/policy administration
  • Strong understanding of WC policy structures, classification systems, payroll-based premium calculations, and audit processes

Compensation

  • Up to $1,500 USD/ $2,025 CAD towards IT set up for your home
  • Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service

Benefits

  • Unlimited Paid Time Off
  • Health and Dental benefits
  • Learning and Development opportunities
  • Benefits include:
  • 4+ years of people management experience, ideally in a fast-growing or high-volume environment

Company info

  • Wrapbook is the AI platform for production finance. We're building a system of action that puts finance teams in control of their whole production, from payroll, to spend, to accounting.
  • Built for feature films, TV, and commercials, Wrapbook is trusted by teams at Netflix, Paramount, Anonymous Content, and more. With backing from Andreessen Horowitz, Bessemer Venture Partners, and Jeffrey Katzenberg's WndrCo, our team of 350+ is using AI to transform how finance teams work and empower them to do more with less.
  • The Opportunity - Senior Manager, Risk Operations (Remote - USA / Canada)
  • Wrapbook is the entertainment industry's leading payroll and employer-of-record (EOR) platform. Our Risk & Benefits Operations division manages four critical service lines-Workers' Compensation, Benefit Operations, Unemployment Insurance, and Company Insurance-protecting tens of thousands of project workers across hundreds of productions annually.
  • Wrapbook is the AI platform for production finance.
  • We're building a system of action that puts finance teams in control of their whole production, from payroll, to spend, to accounting.
  • With backing from Andreessen Horowitz, Bessemer Venture Partners, and Jeffrey Katzenberg's WndrCo, our team of 350+ is using AI to transform how finance teams work and empower them to do more with less.
  • Wrapbook is the entertainment industry's leading payroll and employer-of-record (EOR) platform.
  • Our Risk & Benefits Operations division manages four critical service lines-Workers' Compensation, Benefit Operations, Unemployment Insurance, and Company Insurance-protecting tens of thousands of project workers across hundreds of productions annually.
  • We are looking for a Senior Manager, Risk Operations to lead the full scope of our Workers' Compensation program-spanning claims oversight, risk mitigation, underwriting operations, and day-to-day program administration-while bringing a risk management mindset to how we run and improve it.
  • This is a player-coach role: you will manage a team of specialists while personally owning operational outcomes across the entire WC program lifecycle.
  • This role reports directly to the Senior Director, Risk & Benefits Operations.
  • Claims oversight and loss performance
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This listing is sourced directly from Wrapbook's careers page and normalized into a canonical job model.