Titan Msp

Agent Product Manger

New York City, San Francisco

Sponsorship not specifiedDetected 42 days ago

Agentic AI

About the role

As an Agent Product Manager, you get Titan's AI agents working in our enterprise clients.
You learn each environment, map the systems and workflows, encode client policies, and stand agents up in production, then tune them until they're resolving real work reliably.
This is a hands-on, technical role that sits between product and the field: your job is to take agents from "configured" to "trusted and resolving tickets at scale," and to turn what you learn into a better product.

Map systems and workflows: learn each client's service desk, identity, cloud, security, and endpoint stack, and design how agents fit into it.
Turn field learnings into product: partner with Engineering to make deployment faster and more repeatable, and feed real-world findings back into the platform and roadmap.
Fluent alongside AI tools, and able to design and tune AI-native workflows.
The result is faster resolutions, better uptime, and more proactive, personalized support, delivered 24/7.

3+ years in a Product Management, Forward Deployed Engineer, Solutions Architect, or similar deployment-focused role.

Expand coverage: identify new workflows and ticket types agents can take on, and roll them out with minimal disruption.

This listing is sourced directly from Titan Msp's careers page and normalized into a canonical job model.