MongoDB
Staff Product Manager – IT Go-to-Market (Post Sales)
Palo Alto; San Francisco; United States · Staff+
Sponsorship not specified$164k-$323kDetected 22 hours ago
MongoDBAWSGCPCloud PlatformsAgentic AIProduct ManagementProduct StrategyPRDsSalesforceCRMSalesLead GenerationPipeline ManagementCustomer SuccessCustomer SupportLeadershipCommunication
About the role
- Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win.
- Learn more about what it's like to work at MongoDB, and help us make an impact on the world!
- MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process.
Responsibilities
- Integrate Salesforce, telemetry, support, and analytics systems into unified experiences
- Drive automation for escalations, ticket creation, customer communications, and operational workflows
- Partner with CS teams to improve productivity, adoption, retention, and revenue outcomes
- Familiarity with the entire post sales motion that involves Professional Services, Technical Support and Customer Success
- Own the end-to-end lifecycle of GTM products from discovery and requirements through delivery and continuous improvement
- Develop clear product requirements (PRDs), define success metrics, and track product adoption and impact
- Partner with Sales, Marketing, RevOps, Finance, Security, and IT teams to understand pain points and identify opportunities
- Build strong partnerships with engineering teams, architects, and external vendors
- Own and maintain the product backlog and roadmap, prioritizing work based on business impact and technical feasibility
- Collaborate closely with engineering teams in an Agile environment to plan and deliver product releases
Requirements
- 10+ years of Product Management experience in enterprise SaaS or cloud platforms
- Deep knowledge of Salesforce CRM and customer lifecycle processes
- Familiarity with AI-enabled GTM workflows or automation tools
- Experience using product metrics and analytics to guide decisions
- Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)
Compensation
- Salary is one part of MongoDB's total compensation and benefits package.
- Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
- MongoDB's base salary range for this role in the U.S. is:
Benefits
- Build AI-powered Customer Success and customer health platforms
- Define requirements for AI agents, health scoring, and telemetry-driven insights
- Product Strategy & Vision
- Define and communicate the product vision and roadmap for GTM technology platforms
- Other benefits for eligible employees may include:
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This listing is sourced directly from MongoDB's careers page and normalized into a canonical job model.