Cryoport
Director- Consulting Services
Irvine, California · Director
Sponsorship not specifiedDetected 1 day ago
Project ManagementStakeholder ManagementCRMSalesPipeline ManagementNegotiationAccountingForecastingExcelSupply ChainLogisticsERPPerformance ManagementLoad TestingCRISPRLeadershipCommunicationCollaborationPublic SpeakingMicrosoft Office
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Cap-exempt (no lottery)0
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Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- The Director oversees team development, operational excellence, proposal and project execution, client engagement, and implementation of scalable consulting processes, tools, templates, and service offerings.
- Understanding the clinical study to filings and is focused on identifying, quantifying and mitigating risks.
- PRIMARY RESPONSIBILITIES (include, but are not limited to):
Responsibilities
- Lead, mentor, and develop Program Management and Validation Engineering teams to ensure consistent delivery, accountability, and client focus.
- Lead performance management activities, including goal setting, MIP targets, development planning, promotion recommendations, performance improvement plans, and staffing decisions.
- Promote effective collaboration across Cryoport teams to support communication, execution, and delivery of business objectives.
- Maintain project plans from proposal through execution, ensuring projects are delivered consistently, on time, within budget, and in accordance with client expectations.
- Coordinate cross-functional resources to support consulting engagements, including product development, shipping lane validation, shipping risk assessment, technology, accessory development, packaging design/testing, training, and custom SOP projects
- Support accurate and timely invoicing, billing, budget tracking, pipeline management, and resource planning for Consulting Services projects.
- Develop scalable consulting offerings, methodologies, SOPs, work instructions, templates, checklists, project plans, proposal templates, and CRM/project management system assets.
- Maintain and enhance consulting solution offerings to meet market needs, improve delivery efficiency, and support consistent quality across similar project types.
Requirements
- 10+ years of progressively responsible program/project management, client-facing, consulting, operations, or equivalent leadership experience.
- Experience leading cross-functional teams and managing complex customer engagements, budgets, resources, timelines, and deliverables.
Nice to have
- Experience in biopharmaceuticals, Cell & Gene Therapy, pharmaceutical logistics, cold-chain operations, supply chain validation, or biologic material handling strongly preferred.
- Experience with package/shipping system testing, qualification, validation, packaging design, thermal or physical performance testing, or testing laboratory operations preferred.
- Familiarity with AI tools and willingness to apply technology to improve team efficiency, processes, tools, and consulting solutions.
- A change agent and strong collaborator who is not afraid of challenging status quo.
- An individual who brings strong core values, quality, ethics, and integrity.
- A collaborative team player who embraces and champions the culture.
- Exceptional organizational and planning skills, strong analytical abilities, and process orientation.
- Desire to make decisions and take responsibility for outcomes.
Skills
- Establish and reinforce consistent use of Consulting Services SOPs, tools, templates, KPIs, and project management best practices.
Compensation
- Up to $180,000 + Bonus + Stock, depending on experience.
Benefits
- Support workforce planning, recruiting, onboarding, continuing education, and competency development for Consulting Services team members.
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This listing is sourced directly from Cryoport's careers page and normalized into a canonical job model.