K Health
Director, Provider Operations
New York, NY · Director · Full-time
Sponsorship not specified$160k-$180kDetected 23 hours ago
LeadershipCommunicationProblem Solving
About the role
- This role requires onsite presence in our New York City office 4 days a week (Mon - Thurs).
Responsibilities
- Lead the teams responsible for provider licensing, credentialing, onboarding, workforce management, scheduling, and provider support.
- Build scalable operational processes that improve efficiency, quality, and the provider experience.
- Develop managers and build a high-performing, accountable organization.
- Own provider operational readiness from offer acceptance through first patient.
- Partner cross-functionally to launch new markets, support strategic initiatives, and continuously improve provider operations.
- Proven experience building and improving operational processes at scale.
Requirements
- 4+ years leading managers and high-performing operational teams.
- Excellent communication skills and the ability to influence across functions and senior stakeholders.
Nice to have
- Experience with provider licensing, credentialing, onboarding, workforce management, scheduling, or provider support.
- Experience launching new operational programs, service lines, or markets.
- Familiarity with physician and APP workforce operations.
Compensation
- $160,000 - $180,000 USD
Benefits
- 18 vacation days, 9 company holidays, 5 sick days, and 2 personal days
- Stock options for every full-time employee
- Paid parental leave
- Commuter Benefits
- Competitive health, dental, and vision insurance options
- Experience in digital health, telehealth, or healthcare technology.
- Partner with Medical Leadership to ensure provider capacity aligns with patient demand.
- 8+ years of experience in healthcare operations or in roles requiring strong operational problem-solving and execution, such as management consulting or high-growth technology companies.
Company info
- Behind every leading health system is K Health's AI-powered virtual care engine.
- Esteemed health systems like Mayo Clinic, Cedars-Sinai, Mass General Brigham, Hackensack Meridian Health, and Hartford Healthcare partner with K Health to build and run modern primary virtual care clinics on their behalf.
- Our deeply integrated model modernizes the primary care loop by using AI to put humans first.
- For our patients, we offer clinical AI (i.e., PatientGPT) and unparalleled access to close care gaps around the clock.
- For our Providers, we deliver provider-serving agentic solutions (i.e., Perfect Note) to eliminate administrative overload and burnout.
- And for the health systems, we deploy our top-grade Virtualists in AI-powered virtual clinics 24/7 to capture the patients' care journeys at step one, retain the journey through the system for longitudinal care, and strengthen profitability.
- We offer competitive compensation packages based on industry benchmarks for function, level, and geographic location.
- Offer amounts are determined by multiple factors such as a candidate's experience and expertise.
- We're deeply committed to building teams as diverse as the patients we serve and strive to cultivate an environment where everyone can bring their most authentic self to work.
- We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our users.
- We are committed to maintaining the integrity of our hiring process and ensuring a safe environment for all candidates.
- All communication for job offers from K Health will come from email addresses ending in @khealth.com.
- We're founded in 2016, headquartered in New York City, and backed by nearly $400 million from leading investors including Valor Equity Partners, Claure Group, Mangrove Capital Partners, 14W, Notable Capital, Lerer Hippeau, Primary Venture Partners, Comcast Ventures, PICO Venture Partners, Max Ventures, and other strategic healthcare partners.
- We are proud to be an Equal Opportunity Employer and consider applicants for employment regardless of race, ethnicity, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth and breastfeeding, age, citizenship, military or veteran status, or any other class protected by applicable federal, state, and local laws.
Visa & Work Authorization
- tus, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth and breastfeeding, age, citizenship, military or veteran status, or any other class protected by applicable federal, state,
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This listing is sourced directly from K Health's careers page and normalized into a canonical job model.