Starburst

Director, Global Deal Desk

Boston, MA · Director

Sponsorship not specified$185k-$225kDetected 12 days ago

Stakeholder ManagementSalesforceSalesOnboardingLeadershipCommunicationMentoring

About the role

This role also carries direct accountability for contract operations, including policy compliance, data accuracy in Salesforce and CPQ systems, and cycle-time performance across global regions.
As a Director, Global Deal Desk at Starburst you will:

Own end-to-end deal approval workflows, including non-standard terms, pricing approvals, and deal structure reviews, driving process clarity, turnaround time, and SLA adherence.
Partner with Sales, Finance, and Legal to structure complex and non-standard deals that balance customer needs, revenue integrity, and company policy.
Design and monitor metrics and dashboards to track cycle times, SLA performance, and deal quality, and translate escalation and exception patterns into policy and enablement improvements.
Manage contract lifecycle operations, including templates, redlines, and data accuracy across Salesforce and CPQ systems, in partnership with Legal and Business Applications.
Collaborate with Revenue Operations, Sales Operations, Commissions, and Business Applications to streamline quote-to-cash processes and cross-functional handoffs.
Lead, mentor, and develop the deal desk team, building a high-trust, high-judgment operating model that scales with the business across theaters.
Build your career at Starburst
By building alongside top talent, we're empowered to take ownership of our careers and drive meaningful change.
We are committed to fostering an intentional, inclusive, and diverse culture that drives deep engagement, authentic belonging, and an exceptional All-Star experience.
We believe that diversity of thought, perspective, background and experience will enable us to own what we do, drive our success and empower our All-Stars to show up authentically.

8+ years of experience in deal desk, revenue operations, sales operations, finance, or commercial operations, including experience building or scaling a deal desk function from the ground up.
Strong knowledge of CPQ and CLM systems (Salesforce CPQ, DealHub, or similar) and experience maintaining data accuracy across Salesforce and adjacent RevOps systems.
Exceptional communication and stakeholder management skills, with the ability to influence senior stakeholders across levels and functions.
Ability to Travel: This role will require 25% in-person travel for purposes including but not limited to new hire onboarding, team and department offsites, customer engagements, and other company events.

experience with global deal support across multiple regions and theaters, discount governance, non-standard order form terms, and revenue recognition standards (ASC 606).
Preferred: experience with global deal support across multiple regions and theaters, discount governance, non-standard order form terms, and revenue recognition standards (ASC 606).

About Starburst
Leading global enterprises trust Starburst to fuel AI, analytics, and enterprise intelligence.
Learn more at starburst.ai.
For more information, visit starburst.ai.
Act as a trusted advisor to Sales leadership on complex deal structures, pricing strategy, billing models, and discounting.

$185,000 - $225,000 USD
This includes a variety of benefits like competitive pay, attractive stock grants, flexible paid time off, and more.

All employees receive equity packages (ISOs) and have access to a comprehensive benefits offering.
Our global workforce is supported by a competitive Total Rewards program that reflects our commitment to a rewarding and supportive work environment.
The salary range provided for this role reflects the minimum and maximum targets for candidates across all U.S. locations and could be inclusive of variable compensation, such as commission or bonus.

This listing is sourced directly from Starburst's careers page and normalized into a canonical job model.