Vouch INC

Vouch INC

Senior Product Manager

Chicago, IL (Hybrid) · Senior

Sponsorship not specifiedDetected 18 min ago
SQLSnowflakeLLMsPerformance ManagementCadenceResearchLeadershipCollaboration

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Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • You'll report to the Director of Product and interface regularly with the leadership team as the voice of the pod - communicating progress, surfacing blockers, and translating system performance into strategic implications.

Responsibilities

  • Design the feedback loops that allow domain experts to validate, correct, and enrich what the system surfaces - without adding friction to how they already work.
  • Stand up solutions brokers can touch by mid-week. Without blocking on the Lead AI Engineer. You'll use Claude Code, Cursor, Lovable, v0, or whatever gets there fastest.
  • Build instrumentation with the engineering team to track whether the system's intelligence is actually improving. If it isn't, the answer is stop - and you should find that useful, not threatening.
  • Recruit and run the pilot. Pick the first users yourself, sell them on it, walk each one through the system 1:1, and convert their feedback into the next build cycle. Adoption is yours to earn, not GTM's to deliver.
  • Vouch believes in putting our people first, and building a diverse team is at the front of everything we do.
  • You can articulate technical tradeoffs to non-technical stakeholders and hold your own in architecture conversations with engineers.

Requirements

  • You are the interface between what brokers need and what the system can produce.
  • You have side projects.
  • You have artifacts you've shipped yourself.
  • You can walk us through code you've personally written.

Nice to have

  • Experience working with LLM-based systems - extraction pipelines, retrieval architectures, structured generation, or confidence calibration.
  • Background in knowledge management, expert systems, or any domain where the core challenge was capturing and systematizing human judgment.
  • Experience instrumenting products end to end - defining events, standing up dashboards, and closing the loop from telemetry back into the roadmap.
  • What this role is not
  • A feature PM role - there is no inherited backlog, roadmap, or ceremony.
  • You'll mint the team's operating rhythm yourself - standups that end in decision logs, milestone scoping, a written cadence - and run it.
  • 🛜 Technology allowance
  • 📚 Company-sponsored personal and professional development

Compensation

  • Our salary ranges are based on paying competitively for our size and industry and are part of our total compensation package, which also includes benefits and other perks.
  • We also include stock options in all compensation packages and believe all Vouch employees should have the opportunity to become owners in the company.
  • Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skill set, location, and business need.
  • The pay range provided is subject to change and may be modified in the future.

Benefits

  • Experience in regulated or complex professional domains - insurance, fintech, legal, healthcare, or similar fields where the signal is human judgment and the stakes of being wrong are real.
  • 💰 Competitive compensation and equity packages
  • ⚕️ Health, dental, and vision insurance
  • 🍼 Parental leave
  • 🌴 Flexible vacation time
  • 🪷 Wellness allowance

Company info

  • We are an equal-opportunity employer and celebrate the diversity of our growing team.

Equal opportunity

  • If you require reasonable accommodation to complete this application, interview, complete any pre-employment testing, or otherwise participate in the employee selection process, please direct your inquiries to recruiting@vouch.us.
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