Alight

Case Manager- ADA & LOA-Temporary-Alight Leave Solutions

US-IL-Illinois-Virtual · Contract

No sponsorshipDetected 5 days ago

Customer SupportCommunicationProblem SolvingMicrosoft Office

About the role

In this role, you will ensure compliance with applicable laws and regulations, including the Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), state leave programs, and client-specific policies.
As a subject matter expert, you will evaluate documentation, facilitate case management processes, and make claim and accommodation determinations while delivering a high-quality employee experience.

Researching and applying applicable federal, state, and client-specific regulations to support case decisions and ensure compliance. Utilizing appropriate clinical, legal, and operational resources as needed to support complex case management decisions.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Have High School Diploma or equivalent required.
1+ year of customer service experience is required.
Have ability to work in a fast-paced environment with competing priorities and short deadlines.
Possess intermediate to advanced computer proficiency, including experience with case management systems and Microsoft Office applications.
You will be notified during the hiring process which checks are required by the position.

Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography.
Bonus and/or incentive eligibility are determined by role and level.

include health, dental and vision coverages starting Day One.
So that you can be your best at work and home, we consider flexible working arrangements wherever possible.
With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life.
Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 6 years in a row.

At Alight, we believe a company's success starts with its people.
Alight embraces values that come directly from our people - purposeful, human, united and growth-minded - reflecting our inclusive culture and promise that our clients expect.
We are passionate about connecting purpose with impact.
Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.

Policy Statement
Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodations/modifications by contacting their recruiter.
Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the Employing Country an

This listing is sourced directly from Alight's careers page and normalized into a canonical job model.