DraftKings
VIP Host, National East
Remote - US · Full-time
Sponsorship not specifiedDetected 121 days ago
Account ManagementCustomer SuccessCommunicationOrganizational Skills
Stay score
odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
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About the role
- It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities.
- Our teams are energized by innovation and readily embrace emerging technology.
- We're not waiting for the future to arrive.
Responsibilities
- Build authentic, trusted relationships with high-value Players to increase engagement, loyalty, and revenue.
- Manage all aspects of the player relationship through proactive outreach, personalized communications, and timely issue resolution.
- Maintain a deep understanding of industry trends, promotions, products, and platform enhancements to deliver relevant recommendations and experiences.
- Lead player reactivation initiatives by identifying opportunities to reconnect with inactive Players and increase participation.
- Collaborate with cross-functional teams to address player needs and ensure a seamless experience across all touchpoints.
- Strong relationship-building skills with the ability to earn trust and maintain long-term player partnerships.
- Strong organizational skills with the ability to manage multiple priorities while maintaining attention to detail.
- Flexibility to travel as needed and work evenings, weekends, and other non-traditional hours to support player needs.
Requirements
- A Bachelor's Degree in a related field or equivalent professional experience.
- At least 3 years of experience in Sales, Account Management, Customer Success, Hospitality, or another customer-facing role.
Compensation
- The US base salary range for this full-time position is 68,000.00 USD - 85,000.00 USD, plus bonus, equity, and benefits as applicable.
Company info
- At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas.
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This listing is sourced directly from DraftKings's careers page and normalized into a canonical job model.