athenahealth
Senior Manager of Product Management, CoreAI
Boston MA · Senior · Full-time
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About the role
- This role reports to the Executive Director, Product Management, athena Developer Platform.
- Its work spans AI platform capabilities, developer infrastructure, model evaluation, capacity planning, and operational readiness.
- Represent the needs of internal developers and product teams using shared AI and developer platform capabilities, identifying barriers and translating customer needs into clear product priorities.
Responsibilities
- Support product and engineering teams as they develop AI agents and other AI-enabled capabilities using shared athenahealth infrastructure.
- Develop operating processes that improve roadmap visibility, dependency management, capacity forecasting, and delivery predictability across shared platform initiatives.
- Collaborate with third-party technology providers to evaluate capabilities, address dependencies, and support platform requirements.
- Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Requirements
- 7+ years of experience in product management, technical product management, platform product management, MLOps, developer platforms, or a related technical product leadership field.
Compensation
- Expected Compensation
Benefits
- Our company culture: Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision.
- We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count.
- Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way.
- While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time.
- In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons.
Company info
- Lead product management for MLOps and shared AI platform capabilities, including product strategy, roadmap development, capacity planning, prioritization, and stakeholder alignment.
- Partner with engineering, finance and cloud cost management teams, technology vendors, and internal product teams to forecast, secure, and manage LLM, ML, and cloud infrastructure capacity required for AI product development.
- Prioritize competing requests for AI platform, MLOps, and shared engineering capacity using customer impact, technical constraints, cost, risk, and business objectives.
- Align AI platform roadmaps with athenahealth's broader AI strategy, product priorities, platform architecture, and delivery requirements.
- Guide teams in strengthening model evaluation, LLM lifecycle management, AI quality practices, observability, and operational readiness for production AI capabilities.
- Apply AI tools and techniques to product management workflows, evaluate where AI can improve platform planning, analysis, and decision-making, and help teams adopt appropriate AI-enabled practices while applying sound human judgment.
- Use product metrics, platform telemetry, capacity and cost data, and stakeholder feedback to identify friction, improve prioritization, and measure the performance and effectiveness of shared platform capabilities.
- Communicate technical tradeoffs, platform constraints, operational risks, roadmap decisions, and measurable outcomes clearly to product, engineering, finance, and executive stakeholders.
- Coordinate early-access programs and feedback with internal teams adopting new AI platform and developer capabilities, using findings to inform product improvements and broader adoption.
- Contribute to product documentation, roadmap communications, release planning, and stakeholder updates for AI and developer platform capabilities.
Visa & Work Authorization
- In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons
This listing is sourced directly from athenahealth's careers page and normalized into a canonical job model.