Mindbody
Lead Product Manager, Identity Platform
United States · Senior
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About the role
- This role requires deep expertise in Identity & Access Management (IAM), a consumer-grade UX mindset, and the ability to balance enterprise workflow stability with delightful user experiences.
- Enhance consumer identity systems with features that business customers need to provide seamless, secure, and user-friendly experiences for their clients.
- Launch features to targeted demographics while monitoring impact.
Responsibilities
- Develop and scale multi-user and family relationship models for consumer products, including shared access, guardianship, household structures, and delegated roles.
- Own end-to-end product initiatives-from user research and requirements through rollout planning, migration coordination, change management, and post-launch optimization.
- Work closely with design and UX writing partners to deliver IAM flows with exceptional clarity, precision, and ease of use.
- Additional responsibilities may be assigned as needed to support the team and business goals.
Requirements
- 7+ years of product management experience, with at least 3 years specifically focused on Identity & Access Management, authentication systems, or security platforms.
- Experience defining and implementing unified identity platforms across multiple SaaS applications, with strong architectural understanding of cross-product identity needs.
- Proven track record leading major identity migrations, login-related transitions, and high-scale rollouts impacting thousands of organizations and millions of users.
- Strong understanding of how identity changes impact business operations, with demonstrated ability to execute identity improvements without breaking established workflows.
- Excellent collaboration, communication, and stakeholder management skills - including the ability to articulate complex technical concepts to executive leadership.
- Required Experience & Skills
- A collaborative, thoughtful leadership style and passion for building elegant, secure, and resilient IAM foundations.
- The ability to help staff users support their clients while maintaining security and privacy standards.
- Why Join Playlist
- At Playlist, you'll have the opportunity to shape the identity experience for millions of wellness consumers and thousands of business owners worldwide. You'll work on challenging problems at the intersection of consumer experience, enterprise security, and platform architecture, with the autonomy and support to make a meaningful impact.
- Pay transparency
- It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.
- Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
- The base salary range for this position in the United States is $175,000 to $200,000. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans
- Have we piqued your curiosity?
- Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes.
Nice to have
- A security-first approach that does not compromise clarity or simplicity.
- A systems-thinking perspective with the ability to architect identity solutions that scale across multiple products and business models.
Skills
- OAuth 2.0, OpenID Connect
- MFA (TOTP, SMS, push, hardware keys)
- Social sign-on (Google, Apple, Facebook, etc.)
- Experience designing and operating multi-user or family account structures on the consumer side.
- Able to self-serve data for analysis, reporting, and troubleshooting using SQL without relying on engineering or analytics teams.
- Experience in regulated industries (finance, healthcare, wellness, education).
- Familiarity with identity governance, auditing, and compliance requirements.
- Experience with customer lifecycle, entitlement systems, or cross-product platform integration.
- Background working on platform teams supporting multiple product groups or business units.
- Experience in the wellness, fitness, or beauty industry.
- What You Bring
- A user-first mindset that balances enterprise workflow stability with consumer-grade usability.
Compensation
- It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable.
- The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.
- Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
- The base salary range for this position in the United States is $175,000 to $200,000.
- The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans
Benefits
- Own the vision and roadmap for Mindbody's unified identity platform, serving as the foundation for authentication, authorization, account management, and user relationships across our product ecosystem.
- We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
Company info
- We're looking for the right person, not the perfect series of checkboxes.
- Lead the strategy and execution of large-scale identity migrations and rollouts, ensuring secure, stable transitions for thousands of enterprise customers and millions of consumers.
- Define and evolve granular, customizable permission and role models for enterprise customers, including complex organizational structures, hierarchies, and administrative controls.
- We are seeking an exceptional Lead Product Manager to own and evolve our Identity Platform strategy across Mindbody's ecosystem.
- You will architect and scale identity systems that support millions of end users and thousands of business customers across multiple SaaS applications.
Equal opportunity
- The Company is an Equal Opportunity Employer.
Visa & Work Authorization
- Opt-out or text STOP to cancel at any time.
This listing is sourced directly from Mindbody's careers page and normalized into a canonical job model.