Allegisglobalsolutions
Program Specialist I
Troy, MI, United States · Contract
Sponsorship not specifiedDetected 14 days ago
CRMExcelProcurementCustomer SupportCommunicationProblem SolvingTime ManagementMicrosoft Office
About the role
- Working at Allegis Global Solutions (AGS) is more than just a job.
- We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a bigger idea.
- It's about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise.
Responsibilities
- Document requirement intake conversations in appropriate database (VMS, AGS360)
- Utilize reports to manage open requirements to advise managers on status of requirements and monitor supplier sourcing strategies to ensure timely response
- Coach, manage and oversee performance of participating staffing suppliers
- Document all client/ supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in CRM system
- Maintain and update monthly activity and performance reports
- Provide constant interaction via face to face, email and phone with client, staffing vendors, contract personnel and other partners
Requirements
- Assist and monitor time and expense entry to ensure appropriate approvals occur by hiring managers by required deadlines
Nice to have
- University degree preferred or applicable experience
Benefits
- Medical, dental & vision
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
- Company paid short and long-term disability
- Health & Dependent Care Spending Accounts (HSA & DCFSA)
- Tuition Assistance
- Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave
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