Becton Dickinson

Automation Service Engineer - Chantilly, VA

USA VA - Reston, USA · Contract

Sponsorship not specified$30k-$40kDetected 16 days ago

Customer SupportRoboticsCiscoLeadershipCommunicationCollaborationProblem Solving

About the role

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters.
With a focus on regulated, high-volume testing environments, Waters' innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics.
Advancing the world of health™ is our Purpose, and it's no small feat.

Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications.
Revenue Generation, collaborate across service and support teams to drive field service revenue through billable offerings like preventive maintenance and equipment moves
Lead customer expectations, by communicating work performed and providing follow up plan if needed
Report and document all customer complaints in appropriate systems of record for resolution and investigation.
Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy.
Always maintain a professional appearance.
Must possess and maintain a valid state-issued Real ID driver's license with at least 3 years of driving history and meet BD's auto safety standards
Ability to perform fine motor tasks while reaching over the course of an 8-10-hour day
Ability to drive distances of up to 6 hours, and in adverse weather conditions
Through a shared culture of relentless innovation, Waters' passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

$29.70 - $47.50 USD Hourly
May be required to wear a respirator while servicing equipment, thus must be able to pass a fit test and annual spirometry

Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service.
BD is one of the largest global medical technology companies in the world.
On-Call Support: Participate in weekend/holiday on-call rotation (~every 6 weeks), requiring local phone availability and potential national travel for instrument support.

Demonstrate good judgment in utilization of company credit card, while adhering to expense levels within the established business guidelines.
Collaborate with customers to proactively schedule and complete system upgrades as needed
We are the people who give possibilities purpose

We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientatio

This listing is sourced directly from Becton Dickinson's careers page and normalized into a canonical job model.