Window Nation

Window Nation

Operations Manager- Charleston, SC

Charleston, SC

No sponsorship$95k-$100kDetected 13 days ago
SalesforceCRMCustomer SupportLeadershipCommunicationOrganizational SkillsMicrosoft Office

About the role

  • Are you an experienced operations leader who thrives in a fast-paced environment where customer satisfaction, profitability, and team performance all matter?
  • You communicate well, make data-driven decisions, and know how to balance customer expectations with business performance.
  • You thrive in environments where no two days are the same and where your leadership directly impacts company growth.

Responsibilities

  • Lead all daily installation operations for the branch
  • Manage installation schedules, workflow, and operational efficiency
  • Drive branch profitability while managing expenses and budgets
  • Own branch P&L performance and margin improvement initiatives
  • Analyze operational metrics and implement process improvements
  • Lead, coach, and develop supervisors and team members
  • Recruit, onboard, and maintain appropriate staffing levels
  • Partner with Sales, Customer Service, Warehouse, and Regional Leadership to ensure seamless project execution
  • Identify operational challenges, determine root causes, and implement long-term solutions
  • As the Operations Manager, you'll lead every aspect of branch installation operations while balancing customer satisfaction, financial performance, and team development.

Requirements

  • 7+ years of operations or service industry experience
  • 4+ years of leadership experience managing teams
  • 3+ years managing branch financials and P&L performance
  • Experience improving operational efficiency and process execution
  • Bachelor's degree
  • Experience managing installation, construction, or field service operations
  • Experience recruiting and managing subcontractors or independent installers
  • Required
  • Strong leadership, communication, and organizational skills
  • Valid driver's license with an acceptable driving record
  • Preferred
  • Knowledge of residential construction, window/door installation, or building codes
  • Salesforce, Microsoft Dynamics, or CRM experience
  • Advanced Microsoft Office skills

Compensation

  • $95,000-$100,000 base + performance bonus
  • Competitive salary: $95,000-$100,000

Benefits

  • Performance-based bonus opportunities
  • Comprehensive medical, dental, vision, and life insurance
  • Paid Time Off (PTO)

Company info

  • Career advancement opportunities within a rapidly growing national company

Visa & Work Authorization

  • At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future.

This listing is sourced directly from Window Nation's careers page and normalized into a canonical job model.