Expeditors
Import Compliance Coordinator (Customer Onsite)
Ellenwood, GA, United States
Sponsorship not specifiedDetected 13 days ago
Data AnalysisNegotiationExcelSupply ChainLogisticsCustomer SupportLeadershipCommunicationTime ManagementMicrosoft Office
About the role
- Ensures legal compliance and provides import/export administration and control within rules and regulations.
Responsibilities
- Build customer relationship and provide excellent customer service, understanding their needs and goals
- Monitor and manage ticketing system for customs compliance requests and resolve quickly
- Verify and review shipping documents and commercial invoices received for import and export customs purposes are compliant and correct for approval and complete customs exceptions tasks as needed
- Support the execution of projects and drive and execute assigned individually owned projects, as needed.
- Support the implementation of new business initiatives and their smooth transition between the involved Compliance Teams.
- Own the documentation and tracking of project issues, action items and send follow-up as necessary to ensure project activities are completed.
Requirements
- Bachelor's degree or equivalent working experience
- Knowledge of international air, and ocean transport logistics processes
- Excellent customer service skills, including negotiation, proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Self-starter with the ability to triage and prioritize tasks in a fast-paced environment
- Ability to type 45wpm
- Attend training classes when required.
- Complete mandatory training when required.
Nice to have
- 1-3 years related experience in customs compliance operations, import or export operations preferred
Compensation
- Meets company standards of 52 hours training per year per employee.
Benefits
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Employee Referral Program Bonus
- Experience & Education
Company info
- The Trade Compliance Coordinator supports the efficient and timely movement of goods worldwide.
- Interfaces with internal and external customers, freight forwarders, customs officers and other functional areas to ensure coordination and logistics of shipment.
- Advise customers on import and export restrictions and customs related matters
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This listing is sourced directly from Expeditors's careers page and normalized into a canonical job model.