Itron
Senior Program Manager, PMO
United States of America, Texas, San Antonio · Senior
Sponsorship not specified$125k-$203kDetected 30 days ago
AccessibilityProject ManagementJiraStakeholder ManagementProcess ImprovementCustomer SuccessCadenceLeadershipCommunicationCollaborationCritical ThinkingMicrosoft Teams
About the role
- Acting as a collaborative connector across teams, the Program Manager enables predictable execution, transparent communication, and continuous improvement aligned with a customer‑centric mindset in the Utilities & Energy technology space.
- The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills and experience and may vary by location.
- The base salary is $125,000-203,000 annually.
Responsibilities
- Itron is innovating new ways for utilities and cities to manage energy and water.
- We create a more resourceful world to protect essential resources for today and tomorrow.
- Supporting the Itron Customer Success organization, the Program Manager drives clarity, alignment, and delivery excellence across a portfolio of strategic and operational initiatives.
- This role blends lean PMO practices, pragmatic process design, and hands‑on program coordination to ensure teams deliver outcomes effectively without unnecessary overhead.
- Lead cross‑functional programs with an accountable and collaborative approach, ensuring alignment on scope, timelines, risks, and dependencies to deliver customer-focused outcomes.
- Design, document, and continuously refine authentic and scalable processes that enhance consistency, efficiency, and customer value across teams.
- Maintain a consolidated, transparent view of all programs and projects, proactively surfacing risks, interdependencies, and capacity constraints to support informed decision-making.
- Deliver concise, actionable updates to leadership and stakeholders, emphasizing outcomes, accountability, and decisions needed to move initiatives forward.
- Identify and manage program-level risks with an agile and proactive approach, developing mitigation strategies that protect delivery timelines and customer commitments.
- Develop simple, innovative dashboards, trackers, and templates that drive transparency and support data‑driven decisions.
Nice to have
- 10+ years of program/project management experience in dynamic, multi‑project environments, ideally within technology or Utilities & Energy sectors
- Proven ability to operate with accountability while managing multiple concurrent initiatives with clarity, focus, and resilience
- Strong critical thinking and analytical skills to navigate complex challenges and make informed, data‑driven decisions
- Experience managing cross-project dependencies and coordinating interconnected timelines across teams
- Excellent communication and facilitation skills, with the ability to engage both technical and non‑technical audiences in a collaborative and authentic manner
- Experience with process mapping, workflow design, and operational improvement initiatives
- Strong ability to simplify processes, reduce inefficiencies, and avoid unnecessary bureaucracy while maintaining governance standards
- Proficiency with collaboration and project tools (e.g., Jira, Smartsheet, Microsoft Teams)
Compensation
- The base salary is $125,000-203,000 annually.
Benefits
- This position is eligible for our annual bonus program.
- This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!
Company info
- In the end, you may be just who we are looking for!
Equal opportunity
- Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees.
- Equal Opportunity Employer.
- If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.
This listing is sourced directly from Itron's careers page and normalized into a canonical job model.