Cyngn

Cyngn

Field Service Engineer

Mountain View, CA · Mid

Sponsorship not specified$30k-$50kDetected 433 days ago
PythonLinuxJiraConfluenceCustomer SupportRoboticsCommunicationCollaborationMentoring

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odds of building a lasting career here

47Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

1 transfer filing in the last year, covering 1 worker. Median labor-condition decision: 10 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • As Cyngn scales its production deployments of Autonomous Mobile Robots (AMRs), we are seeking a highly capable Field Services Engineer to join our growing team.
  • This role is essential to the success of our customer deployment production operations and requires both technical skill and field service acumen.
  • This position bridges hands-on hardware interaction, field maintenance, software updates, and close collaboration with engineering and operations teams.

Responsibilities

  • Conduct field-based diagnostics, perform root cause analysis, and execute corrective actions to maintain uptime.
  • Collaborate with Engineering Services and Engineering teams to deploy software updates, log issues, and provide feedback from the field.
  • Maintain logs of service activity, diagnostics data, and configuration changes in a structured and reliable format.
  • Support initial site bring-up and commissioning efforts for new deployments.
  • Support weekend and after-hours troubleshooting on an on-call rotation basis.
  • To build this emergent technology, we are looking for innovative, motivated, and experienced leaders to join us and move this field forward.
  • If you like to build, tinker, and create with a team of trusted and passionate colleagues, then Cyngn is the place for you.
  • We build today and deploy tomorrow.
  • We just develop them.
  • Collaboration and trust drive our creative environment.

Requirements

  • Ability to lift up to 80 lbs and work in industrial or warehouse environments.
  • Ability to lift and maneuver objects up to 80 lbs.
  • Ability to operate hand tools, power tools, and testing equipment.
  • Ability to communicate clearly, hear, and respond effectively in noisy environments.
  • 2+ years in a technical field service, robotics, or hardware support role.
  • Ability and willingness to travel regularly (30-50% anticipated).
  • Proficiency with Linux terminal, remote troubleshooting, and basic shell scripting.
  • Strong hands-on skills with mechanical/electrical components and system-level debugging.
  • Excellent communication and customer service skills.
  • Capable of interpreting schematics, wiring diagrams, and engineering documentation.
  • Bonus Qualifications
  • Familiarity with tools such as Jira, Confluence, or remote monitoring dashboards.
  • Benefits & Perks

Nice to have

  • Experience working with autonomous systems, mobile robots, or industrial automation platforms.
  • Familiarity with Python, ROS, or other scripting and robotics platforms.
  • Experience working in production environments with safety and compliance standards.
  • Experience configuring WiFi, networking parameters, or embedded systems.

Compensation

  • $30k-$50k

Benefits

  • This means our employees not only work in close-knit teams with mentorship from company leaders-they also get access to the liquidity of our publicly-traded equity.

Company info

  • Key reasons to join Cyngn: We are small and big.
  • About this role: As Cyngn scales its production deployments of Autonomous Mobile Robots (AMRs), we are seeking a highly capable Field Services Engineer to join our growing team.
  • We are small and big.
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This listing is sourced directly from Cyngn's careers page and normalized into a canonical job model.