Manhattan Associates

Customer Marketing Coordinator / Specialist

Atlanta, GA

Sponsorship not specifiedDetected 23 days ago

SalesforceMarketoCRMSupply ChainLogisticsCustomer SuccessCommunicationOrganizational Skills

About the role

Great customer marketing doesn't happen by accident
it happens because someone is holding all the threads together.
As our Customer Marketing Coordinator / Specialist, you are the operational backbone of our customer marketing and advocacy programs.

Support the execution and logistics of customer marketing programs across advocacy, communications, and community initiatives, keeping projects on track, on time, and on budget.
Own end-to-end coordination of customer webinars: platform setup, speaker logistics, run-of-show, dry runs, attendee communications, and post-event follow-up.
Support reporting and analytics for customer marketing programs, pulling data, building dashboards, and delivering regular updates on program performance and pipeline influence to the team.
Manage content routing and approvals workflows, ensuring case studies, testimonials, and customer-facing materials move efficiently through review cycles and reach the finish line.
Provide operational support across the advocacy and community program portfolio, coordinating logistics for advisory board meetings, speaker programs, VIP events, Momentum activations, and customer hub activities.

2+ years of experience in marketing, customer success operations, event coordination, or a similar role. B2B or enterprise technology experience a plus.
Exceptional organizational skills and an eye for detail. You catch what others miss and follow through without being asked twice.
A proactive, can-do mindset: you don't wait to be told what needs fixing, and you bring solutions alongside problems.
Ability to manage multiple workstreams and shifting priorities in a fast-paced environment without losing your cool.
Eagerness to grow your customer marketing career. This role is a launchpad for someone ready to develop deep expertise in advocacy, community, and customer storytelling.
Why Join Manhattan?
Competitive Rewards: Market-leading pay, comprehensive health coverage, and a 401(k) with 50% match up to 6% from day one.
Career Growth: Access Global Path, our structured development program with global opportunities, free LinkedIn Learning, and mentorship.
Inclusive Culture: Join a diverse team and Employee Connection Groups like Multicultural Network, LGBTQ+ Alliance, Women's Initiative Network, and MA Mamas.
Flexibility & Balance: Hybrid work options, flexible policies, and onsite fitness centers to help you recharge.

Identify process gaps and proactively suggest improvements that make the team more efficient, consistent, and scalable.
2+ years of experience in marketing, customer success operations, event coordination, or a similar role.
B2B or enterprise technology experience a plus.
Exceptional organizational skills and an eye for detail.
You catch what others miss and follow through without being asked twice.
Experience coordinating webinars or virtual events, including platform management.
Comfort working with CRM and marketing platforms (Salesforce, Marketo, or similar) for data management and reporting.
Strong communication skills, written and verbal, with the ability to work effectively across teams and with external customer contacts.

Market-leading pay, comprehensive health coverage, and a 401(k) with 50% match up to 6% from day one.

Join a diverse team and Employee Connection Groups like Multicultural Network, LGBTQ+ Alliance, Women's Initiative Network, and MA Mamas.
Monthly volunteer events and opportunities to make a difference locally and globally.
Committed to diversity and inclusion
At Manhattan, it's about more than just the work.
From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here.
Our team members' backgrounds, experiences and perspectives add to us as a whole and make us unique.
We are proudly an Equal Employment Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran.
In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration.
Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.

This listing is sourced directly from Manhattan Associates's careers page and normalized into a canonical job model.