Lumen Technologies

Lumen Technologies

Operations Technician III - Public Sector

DENVER, Colorado, USA · Mid

No sponsorship$76k-$101kDetected 13 days ago
CybersecurityTCP/IPCiscoBGP/OSPFLeadershipCommunication

About the role

  • We're transforming how businesses connect, secure, and scale in an AI-driven world.
  • By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what's next.
  • Work location is Denver, CO as primary location.

Responsibilities

  • Proactively monitor and respond to and resolve network alarms. Perform circuit and equipment/network restoration, recognize potential jeopardy conditions and notify management and Program Office with risk potential and impact assessments
  • 100Gb, Ethernet & IP), perform testing and activation of new network circuits as well as long-haul, metro and international optical networks

Requirements

  • Ability to test using standard protocols, as well as Iperf and Brix platforms.
  • Ability to relate technical issues to management and Gov't personnel
  • Prior experience with Transport platforms (i.e. Ciena, Infinera, Tellabs) and Data platforms (Cisco, Juniper, Nokia)
  • Experience with provisioning and circuit database systems, trouble ticketing platforms (Ops Console), vendor EMS applications, other automation tools and platforms
  • Must be able to effectively manage multiple issues simultaneously through effective work prioritization.
  • Demonstrated ability to make sound decisions and logical thinking when under pressure

Nice to have

  • Management of DWDM fiber backbones with ROADMS, Amplifiers, Regens, with Layer 1 & 2 provisioned traffic.
  • Interface with fiber vendors, telecom providers and other entities on complex technical matters
  • Review and interpret EDPs and as-built engineering documentation
  • Coordinate and track RMA requests, including vendor interface to obtain RMA authorization requests and completion of RMA submittal forms What We Look For in a Candidate
  • Minimum of 5+ years' experience with Optical long-haul and metro transport networks, DWDM wavelength systems,, and/or Ethernet, VPLS, IP, MPLS
  • Preferred Cisco CCDA/CCNA certifications, Juniper or Nolia data networking equivalent
  • Previous experience with broadband circuit maintenance, testing and restoration, provisioning databases and circuit activations
  • Previous experience with routers, IP protocols, configurations, interfaces is strongly preferred.

Compensation

  • Seven or more years applicable work experience Education Associates or Equivalent Compensation This information reflects the anticipated base salary range for this position based on current national data.

Benefits

  • We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
  • We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Equal opportunity

  • shift accommodation is imperative • Associate degree in Engineering, Electronics, Software, or Networks; or a related technical or vocational education or equivalent experience.

Visa & Work Authorization

  • ct to a government security investigation and must meet eligibility requirements and either currently possess an active security clearance or be clearable to obtain one

This listing is sourced directly from Lumen Technologies's careers page and normalized into a canonical job model.