Lumen Technologies
Operations Technician III - Public Sector
DENVER, Colorado, USA · Mid
No sponsorship$76k-$101kDetected 13 days ago
CybersecurityTCP/IPCiscoBGP/OSPFLeadershipCommunication
About the role
- We're transforming how businesses connect, secure, and scale in an AI-driven world.
- By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what's next.
- Work location is Denver, CO as primary location.
Responsibilities
- Proactively monitor and respond to and resolve network alarms. Perform circuit and equipment/network restoration, recognize potential jeopardy conditions and notify management and Program Office with risk potential and impact assessments
- 100Gb, Ethernet & IP), perform testing and activation of new network circuits as well as long-haul, metro and international optical networks
Requirements
- Ability to test using standard protocols, as well as Iperf and Brix platforms.
- Ability to relate technical issues to management and Gov't personnel
- Prior experience with Transport platforms (i.e. Ciena, Infinera, Tellabs) and Data platforms (Cisco, Juniper, Nokia)
- Experience with provisioning and circuit database systems, trouble ticketing platforms (Ops Console), vendor EMS applications, other automation tools and platforms
- Must be able to effectively manage multiple issues simultaneously through effective work prioritization.
- Demonstrated ability to make sound decisions and logical thinking when under pressure
Nice to have
- Management of DWDM fiber backbones with ROADMS, Amplifiers, Regens, with Layer 1 & 2 provisioned traffic.
- Interface with fiber vendors, telecom providers and other entities on complex technical matters
- Review and interpret EDPs and as-built engineering documentation
- Coordinate and track RMA requests, including vendor interface to obtain RMA authorization requests and completion of RMA submittal forms What We Look For in a Candidate
- Minimum of 5+ years' experience with Optical long-haul and metro transport networks, DWDM wavelength systems,, and/or Ethernet, VPLS, IP, MPLS
- Preferred Cisco CCDA/CCNA certifications, Juniper or Nolia data networking equivalent
- Previous experience with broadband circuit maintenance, testing and restoration, provisioning databases and circuit activations
- Previous experience with routers, IP protocols, configurations, interfaces is strongly preferred.
Compensation
- Seven or more years applicable work experience Education Associates or Equivalent Compensation This information reflects the anticipated base salary range for this position based on current national data.
Benefits
- We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
- We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Equal opportunity
- shift accommodation is imperative • Associate degree in Engineering, Electronics, Software, or Networks; or a related technical or vocational education or equivalent experience.
Visa & Work Authorization
- ct to a government security investigation and must meet eligibility requirements and either currently possess an active security clearance or be clearable to obtain one
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This listing is sourced directly from Lumen Technologies's careers page and normalized into a canonical job model.