Cable ONE
Product Manager (UCaas and VOIP)
Remote USA · Contract
Sponsorship not specifiedDetected 22 days ago
A/B TestingProduct ManagementSalesVoIPAR/VRResearchCommunicationProblem SolvingMicrosoft Office
About the role
- For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
- The current voice portfolio includes Hosted PBX, POTS lines, PRI, SIP, complex multi-line business phone systems, metered long distance and toll-free, and Hosted Voice handsets.
- Cable One and our family of brands is an equal opportunity employer.
Responsibilities
- Ensure cross-functional team support on all aspects of product design, development, and execution.
- Drive business analysis and experimentation, capturing insights that inform product design and development.
- Monitor customer experience and identify/recommend enhancements to improve the experience and lead to greater product adoption.
- Work closely with the Business Sales team to understand customer needs and pain points and drive product enhancements to address them.
- Values each customer, while working hard to keep their business and support our communities.
Requirements
- 5+ years' experience in Product Management or Product Development
- Experience with Voice Communication technologies and services is required
- Familiarity with telecom industry including regulatory frameworks
- Strong analytical ability with data-driven decision-making skills
- Strong problem-solving ability with sound judgement and creativity
- Proficient with Microsoft Office
- Core Competencies
- Committed: Values each customer, while working hard to keep their business and support our communities.
- Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
- Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
- Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
Compensation
- Annual community support to various organizations across the U.S.
Benefits
- Medical, dental, and vision plans - start when you start!
- Life insurance (self, spouse, children)
- Paid time off (vacation, holiday, and personal/sick days)
- Additional Perks
- Tuition reimbursement (up to $5,250 on 1st year)
- Manage the complete lifecycle of assigned products from concept to retirement.
Company info
- At Sparklight and Cable One, we keep our customers and associates connected to what matters most.
- Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
- Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
- Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
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This listing is sourced directly from Cable ONE's careers page and normalized into a canonical job model.