QTS Data Centers

QTS Data Centers

Critical Operations Technician

Cedar Rapids, IA

Sponsorship not specifiedDetected 1 day ago
Microsoft Office

About the role

  • Every click, every swipe, every interaction connects us.
  • Enter the world of data centers. "Data centers are experiencing once-in-a-generation demand growth, driven by cloud adoption and the AI revolution," Jon Gray, President & COO of Blackstone.
  • Our people are knowledgeable, resourceful, innovative self-starters, and can accomplish great things when working together.

Responsibilities

  • Perform preventative maintenance on and monitor mechanical, electrical, HVAC, and IT equipment; recording readings and adjusting where necessary to ensure proper operation of equipment.
  • Provide high level computer hardware and software configuration support.
  • Create and/or update tickets within the established ticketing system to address customer calls, data center facility, network and/or system related alerts.

Requirements

  • Install and repair IT, mechanical, and electrical equipment as required
  • Consults with supervisor or team lead to order necessary tools and equipment as required to complete all maintenance and perform necessary work.
  • Responds as required to building emergencies and customer requests.
  • Proficiency with Microsoft Office Suite

Nice to have

  • One or more years of work experience in data center, commercial, or industrial environment, or equivalent

Benefits

  • Medical, dental, vision, life and disability insurance
  • 401(k) retirement plan (with up to 4% match)
  • Tuition assistance, parental leave and military leave assistance;

Company info

  • Our life is a digital life, filled with streams of information flowing ceaselessly. Every click, every swipe, every interaction connects us. But where does all that information go? Enter the world of data centers.
  • "Data centers are experiencing once-in-a-generation demand growth, driven by cloud adoption and the AI revolution," Jon Gray, President & COO of Blackstone.
  • In the fast-paced world of data, QTS is dedicated to leading the industry in a thoughtful and intentional way. At QTS, we are Purpose Driven and moving communities forward.
  • At QTS, we believe that how we deliver our services is equally as important as the service we deliver. Our people play a vital role in our company's culture, innovation and growth, and we are deeply committed to those who affect or are affected by our business. Our people are knowledgeable, resourceful, innovative self-starters, and can accomplish great things when working together. That is why QTS is Powered by People!
  • Our life is a digital life, filled with streams of information flowing ceaselessly.
  • But where does all that information go?
  • Enter the world of data centers.
  • In the fast-paced world of data, QTS is dedicated to leading the industry in a thoughtful and intentional way.
  • At QTS, we are Purpose Driven and moving communities forward.
  • At QTS, we believe that how we deliver our services is equally as important as the service we deliver.
  • Our people play a vital role in our company's culture, innovation and growth, and we are deeply committed to those who affect or are affected by our business.
  • That is why QTS is Powered by People!
  • Who you are:
  • Join our dynamic and growing Facilities Operations team as a Critical Operations Technician focusing on maintaining mechanical, electrical, HVAC, and IT equipment within our Data Centers.
  • We are seeking skilled trades professionals with the ability to apply learning, knowledge, skills, and company policies to a wide range of tasks pertaining to electrical and mechanical equipment, preventative maintenance, controls, operating systems, and IT.
  • This role requires on-site work hours to support a 24X7X365 data center environment and is not eligible for remote and/or hybrid work.
  • The impact you will have:
  • The Critical Operations Technician I is responsible for the installation, repair, and maintenance of electrical, mechanical, plumbing/piping equipment, machinery controls, and IT hardware located in the interior and exterior of building.
  • This role monitors facility operations and conducts a routine and ongoing assessment of the building systems, operations, and performance.
  • The role is also responsible for assisting customers on the Data Center floor both in person and via the telephone.
  • , other duties may be assigned:
  • Install and repair IT, mechanical, and electrical equipment as required; assist other team members with major repairs and maintenance of building and equipment.
  • Provide high level computer hardware and software configuration support. Install suite wall, cage material, ladder rack, fiber tray, cabinets, cabling, and customer equipment based on documentation provided by provisioning documentation and established Data Center Operation procedures.
  • Process work orders for preventative and corrective maintenance on critical, building, and site infrastructure. Consults with supervisor or team lead to order necessary tools and equipment as required to complete all maintenance and perform necessary work.
  • Complies with departmental policy for the safe storage, usage, and disposal of hazardous materials.

Equal opportunity

  • Pay Transparency Nondiscrimination Poster-Formatted
  • QTS is committed to working with and providing reasonable accommodations to individuals with disabilities.
  • If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.
  • We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action.
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This listing is sourced directly from QTS Data Centers's careers page and normalized into a canonical job model.