Key Bank
Quality Assurance Test Lead
Brooklyn, OH
Sponsorship not specified$69k-$105kDetected 21 days ago
AzureDevOpsProject ManagementAgileJiraStakeholder ManagementCustomer SuccessPLCTest AutomationCommunicationCollaborationProblem SolvingMentoring
About the role
- Oversees quality throughout all phases of the project, including requirement review, test script preparation, test execution, and recap.
- Schedules QA resources and estimates the QA portion of project timelines and forecasts.
- Assists with test result triage and reports on overall application and project health.
Responsibilities
- Responsible for fostering collaboration and cooperation with the broader project team to deliver a high-quality product.
- Intercedes with remediation efforts when appropriate to maintain quality standards.
- Leads the QA team for a project and is accountable for all activities conducted to ensure quality.
- Manages testing needs with Shared Services and oversees PLC checkpoints.
- Creates a collaborative partnership with the Tech Lead, Project Manager, Business Analysts, and other project participants.
Requirements
- Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
- Min of 3+ years of experience in software quality assurance, testing, or related roles (required)
- Familiarity with project estimation, resource planning, and stakeholder communication (required)
Nice to have
- Bachelor's Degree in a related field such as computer science, information systems, or engineering (Preferred) or equivalent experience (
- Experience leading QA efforts in Agile environments (preferred)
- ISTQB Advanced Level Test Manager or equivalent certification (preferred)
- Agile, Scrum, or project management (e.g., PMI-ACP, CSM) certifications (preferred)
Skills
- Skilled in estimating QA effort, scheduling resources, and managing testing milestones
- Proficient in triaging test results and coordinating remediation efforts with development teams
- Strong communication and collaboration skills to work with cross-functional teams and key stakeholders
- Experienced in calculating and managing metrics to ensure thorough test coverage
- Capable of managing PLC checkpoints and Shared Services coordination
- Familiarity with test management and defect tracking tools such as JIRA, TestRail, Zephyr, and Azure DevOps
- Strong problem-solving skills to assess risks and identify quality gaps
- Comfortable navigating complex projects and adjusting to evolving requirements and priorities
- Understands how automated testing complements manual efforts and integrates into QA strategy
- Deep understanding of development phases and how QA fits into each stage
- Core Competencies
- All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.
Compensation
- for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
- This position is eligible to earn a base salary in the range of $69,000.00 - $105,000.00 annually.
- Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location.
Benefits
- Calculates and manages traceability and test coverage metrics.
Equal opportunity
- Job Posting Expiration Date: 07/07/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture.
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This listing is sourced directly from Key Bank's careers page and normalized into a canonical job model.