guesthouse
Guest Services II- Pathways to Permanent Housing - 3rd Shift
Milwaukee, Wisconsin · Mid
Sponsorship not specifiedDetected 20 days ago
Customer SupportCommunicationCollaborationTime Management
About the role
- About Guest House of Milwaukee, the largest housing program provider in Wisconsin: Guest House of Milwaukee, the largest housing program provider in Wisconsin, has been dedicated to addressing homelessness since 1982.
- As we enter an exciting growth phase, our commitment to client-centered solutions remains steadfast.
- We envision a Greater Milwaukee that prioritizes care and tackles the root causes of homelessness.
Responsibilities
- Support and reinforce accurate, timely completion of admissions and intake procedures.
- Complete documentation accurately and support GS I staff in meeting documentation expectations.
- Indoor and outdoor environments, including varying temperatures during support tasks
Requirements
- Demonstrated proficiency in Guest Services I duties and the ability to perform those responsibilities consistently with minimal oversight.
- One year of experience in shelter, residential, or human services environment.
- Minimum Qualifications (Required)
- High school diploma or GED.
- Ability to perform essential job functions with or without reasonable accommodation.
Nice to have
- Experience working with individuals experiencing homelessness.
- Experience supporting individuals with mental illness, substance use, or crisis situations.
- Completion of agency-approved de-escalation or crisis intervention training.
- Required Skills & Abilities Communication & Interpersonal Skills
- Ability to communicate clearly and reinforce expectations with peers.
- Safety, Crisis Response & Protocol Adherence
- Ability to intervene in escalating situations and guide GS I staff in safety expectations.
- Ability to follow and reinforce safety and crisis protocols.
Benefits
- 3 weeks of vacation with 4 weeks of vacation after 1 year
- Paid mental health days
- FREE disability insurance
- FREE life insurance
- Health, Dental & Vision Insurance
- Individuals experiencing medical, behavioral, substance-use-related, or mental health crises
Company info
- We are an eligible employer for public student loan forgiveness
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