guesthouse

guesthouse

Guest Services II- Pathways to Permanent Housing - 3rd Shift

Milwaukee, Wisconsin · Mid

Sponsorship not specifiedDetected 20 days ago
Customer SupportCommunicationCollaborationTime Management

About the role

  • About Guest House of Milwaukee, the largest housing program provider in Wisconsin: Guest House of Milwaukee, the largest housing program provider in Wisconsin, has been dedicated to addressing homelessness since 1982.
  • As we enter an exciting growth phase, our commitment to client-centered solutions remains steadfast.
  • We envision a Greater Milwaukee that prioritizes care and tackles the root causes of homelessness.

Responsibilities

  • Support and reinforce accurate, timely completion of admissions and intake procedures.
  • Complete documentation accurately and support GS I staff in meeting documentation expectations.
  • Indoor and outdoor environments, including varying temperatures during support tasks

Requirements

  • Demonstrated proficiency in Guest Services I duties and the ability to perform those responsibilities consistently with minimal oversight.
  • One year of experience in shelter, residential, or human services environment.
  • Minimum Qualifications (Required)
  • High school diploma or GED.
  • Ability to perform essential job functions with or without reasonable accommodation.

Nice to have

  • Experience working with individuals experiencing homelessness.
  • Experience supporting individuals with mental illness, substance use, or crisis situations.
  • Completion of agency-approved de-escalation or crisis intervention training.
  • Required Skills & Abilities Communication & Interpersonal Skills
  • Ability to communicate clearly and reinforce expectations with peers.
  • Safety, Crisis Response & Protocol Adherence
  • Ability to intervene in escalating situations and guide GS I staff in safety expectations.
  • Ability to follow and reinforce safety and crisis protocols.

Benefits

  • 3 weeks of vacation with 4 weeks of vacation after 1 year
  • Paid mental health days
  • FREE disability insurance
  • FREE life insurance
  • Health, Dental & Vision Insurance
  • Individuals experiencing medical, behavioral, substance-use-related, or mental health crises

Company info

  • We are an eligible employer for public student loan forgiveness

This listing is sourced directly from guesthouse's careers page and normalized into a canonical job model.