Alarm Systems, Inc.

Alarm Systems, Inc.

Answering Service Manager

Quincy, Illinois · Staff+ · Full-time

Sponsorship not specifiedDetected 44 days ago
ExcelPerformance ManagementCustomer SupportLeadershipCommunicationProblem SolvingMicrosoft Office

About the role

  • We're a progressive, family-oriented company passionate about helping businesses grow.
  • We're here so our clients don't have to be.

Responsibilities

  • Our team delivers friendly, professional, and reliable customer service with integrity and pride.

Skills

  • This is an on-site position, not remote.
  • As the Answering Service Manager, you will oversee all aspects of our answering service operations, including:
  • Recruiting, hiring, and onboarding new team members
  • Creating and managing staff schedules
  • Ensuring coverage for all shifts, including holidays and weekends
  • Conducting performance reviews and quality assurance
  • Supporting a collaborative and respectful team culture
  • Desired Skills & Qualifications

Compensation

  • Vacation and Holiday pay

Benefits

  • Compensation & Benefits
  • Vacation and Holiday pay
  • Health and dental insurance
  • 401(k) retirement plan
  • Supportive team environment with flexible time-off scheduling

Company info

  • We're looking for someone who is:
  • Able to work independently and as part of a team

This listing is sourced directly from Alarm Systems, Inc.'s careers page and normalized into a canonical job model.