Liberty University

Liberty University

Institutional Support and Operations Analyst - IER

Lynchburg, VA · Full-time

Sponsorship not specified$50k-$60kDetected 21 days ago
Data AnalysisProject ManagementExcelProcess ImprovementResearchCommunicationCollaborationProblem Solving

About the role

  • This position is responsible for ensuring optimal process efficiency, data quality, and policy adherence across colleges, schools, and departments.
  • This includes setting project timelines, tracking progress, managing resources, and facilitating effective communication among team members and stakeholders.
  • Experience using MS Excel and Information Systems.

Responsibilities

  • Ability to attain an understanding of technical systems that support the assigned business unit in an effort to provide reporting and subject matter recommendations and support.
  • The working environment in which one will typically perform the essential functions of this position is a climate-controlled office setting.

Requirements

  • Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information.
  • Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
  • Frequently required to sit for extended periods to perform deskwork or type on a keyboard.
  • Regularly required to hear and speak in order to effectively communicate orally.
  • Occasionally required to stand, walk, and climb stairs to move about the building.
  • Bachelor's degree from a four-year college or university required.
  • Attention to detail and a high degree of accuracy in data management.
  • Excellent computer and organizational skills.
  • Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
  • Handle materials, reach overhead, kneel or stoop in order to conduct business.
  • Regularly lift 10 or fewer pounds.

Nice to have

  • 1-2 years of experience with academic operations preferred.
  • Experience in project management or process improvement is a plus.

Skills

  • Summarizes and describes raw data sets for IER consumption.
  • Assists schools, colleges, and departments in meeting IER deadlines for maintaining data quality.
  • Works closely with academic units with a focus on customer service.
  • Understands university systems and data sets and accurately represents that information to academic units.
  • Evaluates and recommends new features and/or tools to enhance academic operations and data management efficiency.

Compensation

  • Market benchmarks may be used, as appropriate, in combination with internal equity to ensure pay is fair and aligned with the broader compensation structure.
  • Compensation is determined based on factors such as qualifications, experience, education, skills, and certifications, along with University needs and external market conditions.
  • $50,000.00 - $60,000.00

Benefits

  • Education and Experience
  • Knowledge of academic policies and procedures within higher education institutions is an advantage.
  • Compensation is determined based on factors such as qualifications, experience, education, skills, and certifications, along with University needs and external market conditions.
  • Market benchmarks may be used, as appropriate, in combination with internal equity to ensure pay is fair and aligned with the broader compensation structure.
  • The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance.

Equal opportunity

  • The University is an Equal Opportunity Employer.
  • The University's hiring practices and EEO discrimination practices are in full compliance with both federal and state law.

This listing is sourced directly from Liberty University's careers page and normalized into a canonical job model.