Liberty University
Institutional Support and Operations Analyst - IER
Lynchburg, VA · Full-time
Sponsorship not specified$50k-$60kDetected 21 days ago
Data AnalysisProject ManagementExcelProcess ImprovementResearchCommunicationCollaborationProblem Solving
About the role
- This position is responsible for ensuring optimal process efficiency, data quality, and policy adherence across colleges, schools, and departments.
- This includes setting project timelines, tracking progress, managing resources, and facilitating effective communication among team members and stakeholders.
- Experience using MS Excel and Information Systems.
Responsibilities
- Ability to attain an understanding of technical systems that support the assigned business unit in an effort to provide reporting and subject matter recommendations and support.
- The working environment in which one will typically perform the essential functions of this position is a climate-controlled office setting.
Requirements
- Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information.
- Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
- Frequently required to sit for extended periods to perform deskwork or type on a keyboard.
- Regularly required to hear and speak in order to effectively communicate orally.
- Occasionally required to stand, walk, and climb stairs to move about the building.
- Bachelor's degree from a four-year college or university required.
- Attention to detail and a high degree of accuracy in data management.
- Excellent computer and organizational skills.
- Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
- Handle materials, reach overhead, kneel or stoop in order to conduct business.
- Regularly lift 10 or fewer pounds.
Nice to have
- 1-2 years of experience with academic operations preferred.
- Experience in project management or process improvement is a plus.
Skills
- Summarizes and describes raw data sets for IER consumption.
- Assists schools, colleges, and departments in meeting IER deadlines for maintaining data quality.
- Works closely with academic units with a focus on customer service.
- Understands university systems and data sets and accurately represents that information to academic units.
- Evaluates and recommends new features and/or tools to enhance academic operations and data management efficiency.
Compensation
- Market benchmarks may be used, as appropriate, in combination with internal equity to ensure pay is fair and aligned with the broader compensation structure.
- Compensation is determined based on factors such as qualifications, experience, education, skills, and certifications, along with University needs and external market conditions.
- $50,000.00 - $60,000.00
Benefits
- Education and Experience
- Knowledge of academic policies and procedures within higher education institutions is an advantage.
- Compensation is determined based on factors such as qualifications, experience, education, skills, and certifications, along with University needs and external market conditions.
- Market benchmarks may be used, as appropriate, in combination with internal equity to ensure pay is fair and aligned with the broader compensation structure.
- The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance.
Equal opportunity
- The University is an Equal Opportunity Employer.
- The University's hiring practices and EEO discrimination practices are in full compliance with both federal and state law.
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This listing is sourced directly from Liberty University's careers page and normalized into a canonical job model.