Entrata
Customer Success Manager
Lehi, Utah
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About the role
- Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy.
- This role requires strong expertise in customer relationship management, problem-solving, and cross-functional collaboration.
Responsibilities
- Independently manage client relationships, offering strategic guidance and platform insights
- Coordinate with internal teams to deliver a seamless customer experience
- Maintain professional interaction with internal and external stakeholders
Requirements
- Demonstrates the ability to craft clear, context-rich prompts to achieve consistent, high-quality results across various business domains.
- This role requires the ability to operate standard office equipment and keyboards.
- The position also requires the ability to stand and move for extended periods during events.
- The employee must be able to lift and carry items weighing up to 25-40 pounds, including event materials, boxes, and equipment.
- Substantial movements (motions) of the wrists, hands, and/or fingers are required.
Skills
- Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology.
Compensation
- Bi-annual swag drops for employees Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texa
Benefits
- Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.
- HSA/FSA options and employer-paid disability benefits provided for eligible employees.
- Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.
- Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.
- Education and Experience Requirements
- Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.
Company info
- With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation.
- As a Customer Success Manager at Entrata, you'll serve as a trusted advisor, advocating for our customers while helping them unlock maximum value from our platform.
Visa & Work Authorization
- al employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other app
This listing is sourced directly from Entrata's careers page and normalized into a canonical job model.