Vapi
Senior Product Manager
San Francisco · Senior
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About the role
- As Vapi product scales, we have specialized the product engineering team to focus on outcomes across the customer lifecycle.
- Our customers expect a lot of their Vapi agents, and our Agent Platform team ensures they have the latest models available and all the configuration to make those agents successful at scale.
Responsibilities
- Drive the integrations and tools that agents can call on, expanding what they're capable of doing on a call.
- Run the full lifecycle of every model Vapi supports, from evaluation and onboarding through deprecation.
- Build the process that keeps Vapi at the frontier, so the latest models get added quickly and reliably, every time.
Requirements
- 5+ years of experience as a PM, most of it spent building and operating technical products at meaningful scale inside medium to large sized tech companies.
- A track record of owning outcomes, not process - you talk about the problem you solved and the impact it had, not the framework you followed to get there.
- A strong technical foundation - you don't need to have shipped production code, but you can reason through system design and architecture trade-offs with engineers as a peer.
- Exceptional communication and presentation skills, and the range to use them: aligning engineers, briefing executives, and presenting to external clients and partners with equal credibility.
- Genuine customer centricity. You've built B2B or enterprise products, and you default to talking about customers, not features.
Nice to have
- You've managed AI model integrations across TTS, STT, or LLM providers.
- You have direct experience in voice AI.
- You've built developer platforms, infrastructure products, or API-first products.
- You've developed model evaluation or benchmarking systems.
Compensation
- Base salary ranging from $240,000 - 270,000, plus equity.
Benefits
- Base salary ranging from $240,000 - 270,000, plus equity.
- Vapi also offers comprehensive health coverage, flexible time off, and the standard perks of a fast-growing SF startup (catered meals, commuter support, and a learning & development budget).
Company info
- Vapi builds voice AI that resolves, not transfers.
- Our platform powers over 1 billion calls for more than 1 million developers, and our enterprise business has grown 10x over the past year - with customers ranging from fast-moving startups to Fortune 500 companies.
- We recently closed a $50M Series B to keep pushing what's possible when an AI agent can actually get the job done on a phone call.
- Own how customers create, configure, and manage voice agents on Vapi. These are the core building blocks of the platform.
- Run experimentation and research into the latest agentic harness opportunities, translating new techniques into features that help customers get more out of the models they use.
- Own how customers create, configure, and manage voice agents on Vapi.
- These are the core building blocks of the platform.
This listing is sourced directly from Vapi's careers page and normalized into a canonical job model.