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TikTok

TikTok Shop - Fulfillment Quality Control Specialist

Fontana, California, United States of America · Mid

Sponsorship not specifiedDetected 28 min ago
AuditingSupply ChainLogisticsProcess ImprovementInventory Management

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odds of building a lasting career here

42Risky
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 236 green-card filings in this occupation, 97% were for a worker who already held the job.

Green-card follow-through: 92%

Of 155 labor certifications old enough to have been used, 12 expired without the employer filing the next step. Median time from filing to decision: 496 days.97% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

69 transfer filings in the last year, covering 69 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • This role focuses on investigating customer-facing quality issues, identifying root causes of fulfillment defects, and driving corrective and preventive actions through operational audits, process standardization, and LSP collaboration.

Responsibilities

  • Partner with LSPs and FC Operations teams to develop and implement corrective and preventive action plans, ensuring effective resolution of recurring fulfillment quality issues.
  • The Supply Chain and Logistics team builds the capabilities that support business growth and global operations.
  • We provide business planning, operational insights, and logistics strategy support to help teams and partners operate efficiently across markets.
  • As the business scales globally, we take on complex, business-critical challenges across network design, operational efficiency, service quality, and the differing needs of each local market, work that strengthens partner experiences and supports sustainable growth.
  • You will help build scalable logistics capabilities that support TikTok Commerce across global markets.

Requirements

  • Bachelor's degree in Supply Chain Management, Logistics, Quality Management, Industrial Engineering, or a related field.
  • 3+ years of experience in warehouse quality control, fulfillment operations, inventory management, or process improvement.
  • Strong understanding of warehouse fulfillment processes, inventory accuracy, and operational quality metrics.

Nice to have

  • Experience in e-Commerce fulfillment quality management, 3PL operations, or warehouse auditing.
  • Familiarity with WMS, inventory reconciliation, CCTV-based investigations, and warehouse quality control processes.
  • Experience in quality auditing, CAPA (Corrective and Preventive Action), SOP standardization, or Lean/Six Sigma methodologies.

Company info

  • We are looking for a Fulfillment Quality Control Specialist to improve order fulfillment quality and inventory accuracy across our FC network.
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This listing is sourced directly from TikTok's careers page and normalized into a canonical job model.