Perk
Senior Business Travel Consultant - GDS
Chicago · Senior
Sponsorship not specified$12k-$16kDetected 126 days ago
SpringRESTCustomer SupportAPI TestingCommunicationMentoring
About the role
- We are looking for an experienced, hands-on Senior Business Travel Consultant passionate about people and about making an impact.
- Our Customer Care team is one of the foundations of our company's success and growth.
- We hire empathetic people who understand what we are trying to achieve: Make business travellers happy!
Responsibilities
- Proactively maintain and develop client relationships, offering support throughout the entire travel process.
- Ensure all service level agreements are met and actively maintain the GDS queues.
- Mentor and support junior team members, assisting with their queries and quality-checking their work as needed.
- Support the Team Leader and collaborate with colleagues to maintain a high level of service.
- Ready to go the extra mile to help us grow by changing the way organisations book and manage their business travel?
- 8:00 pm. Shift patterns are fixed for 4 weeks to create stability
Requirements
- Possess expert knowledge of Amadeus/Sabre or similar GDS system, including reissuing (manual & automated) tickets autonomously
Skills
- Independent and autonomous. You don't need hand-holding to get things done
- Good prioritisation and focus skills
- Smart, fast learner and tech-savvy
- Flexible and able to adapt to constant changes with a positive mindset
- You are open to receiving and giving constructive feedback
- Have great communication skills, fluency in English, both written and spoken is essential.
Compensation
- Compensation for this role is a combination of salary and stock options.
- The anticipated base salary range is $58,000 - $68,000 per year.
- Actual compensation may vary based on specific qualifications, experience, and other job-related factors.
- We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal.
Benefits
- Flexible weekend ability required.
- Receive competitive compensation and equity ownership in Perk
- Rest and recharge with our generous allocation of 20 vacation days and 12 public holidays
- Enjoy the flexibility of three medical plans to choose from, with company contributions and an HSA when enrolling in an HDHP medical plan
- Rest assured that you're covered by life and disability policies from your start date, with options to add extra protection through voluntary buy-up plans
Company info
- Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.
- We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem http://www.perk.com/shadow-work-report.
- Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.
- At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.
- Visit www.perk.com http://www.perk.com to learn more.
- Perk (formerly TravelPerk) is the intelligent platform for travel and spend management.
- Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more.
- By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.
- Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston.
- We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.
- At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team.
- We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential.
- Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries.
- If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.
This listing is sourced directly from Perk's careers page and normalized into a canonical job model.