Airwallex

Staff Product Manager, AI Enablement

US - San Francisco · Staff+

Sponsorship not specifiedDetected 23 days ago

SQLMachine LearningData ScienceLLMsProduct ManagementProduct StrategyStakeholder ManagementSalesforceCustomer SupportLeadershipCommunication

About the role

Valued at US$11 billion and backed by world-leading investors including T.
If you're ready to do the most ambitious work of your career, join us.
ATTRIBUTES WE VALUE We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership.

As a Staff Product Manager, AI Enablement you will define and drive the strategy, roadmap, and execution for Airwallex's next-generation AI-powered products.
You will work at the intersection of fintech, AI/ML, and global financial operations, building intelligent automation and customer experiences that scale across regions and languages.
Own the end-to-end product lifecycle for AI-powered features and platforms, from ideation to launch and ongoing optimization.
Partner with engineering, data science, design, compliance, and commercial teams to deliver scalable, secure, and intuitive AI solutions.
Drive Product-Led Growth (PLG) initiatives, including in-product nudges, rewards, cross-sell systems, and lifecycle automation to enhance customer adoption, retention, and revenue generation.
Build and ship hands-on AI/ML-powered products (e.g., copilots, agents, chatbots, recommendation systems), not just integrate models into existing flows.
Lead the development of customer service and support automation (e.g., bots, self-serve flows, deflection journeys) to deliver intelligent automation across payments, onboarding, and support.
Mentor and lead other product managers, with the opportunity to grow into a broader leadership role.

Experience in fintech, payments, treasury, cards, or B2B financial operations, including working within compliance/risk/role-based access constraints.
Prior work on growth, lifecycle, or PLG products (e.g., in-product nudges, rewards, cross-sell systems, lifecycle automation).
Technical background or prior role in AI/ML, data science, or engineering.
Experience launching products across multiple regions and languages in a fast-paced, global environment.
APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS
All official communication will come from an @airwallex.com http://airwallex.com email address.
Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters.

Define and champion the product vision and roadmap, balancing long-term innovation with short-term business needs.

Airwallex is proud to be an equal opportunity employer.
We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent.
We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions.
If you have a disability or special need that requires accommodation, please let us know.

Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future.

This listing is sourced directly from Airwallex's careers page and normalized into a canonical job model.