Rhsc
Compliance Technology and Data Administrator
Okemos, MI · Staff+
Sponsorship not specifiedDetected 30 days ago
Data AnalysisCustomer SupportCommunicationCollaborationProblem Solving
About the role
- We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation.
- At Delta Dental, we celebrate our All In culture.
- It's a mindset, feeling and attitude we wrap around all that we do - from taking charge of our careers, to helping colleagues and lending a hand in the community.
Responsibilities
- Acts as a liaison and provides support between business stakeholders and IT to ensure alignment and effective communication in utilizing technologies for compliance processes.
- Administers and maintains the LMS, GRC platform, document repository, and Microsoft applications to meet organizational needs.
- Performs data analysis to support business decision-making and identifies trends, patterns, and insights.
- Develops and maintains dashboards and reports using Power-BI to provide actionable insights to stakeholders.
- Utilizes the PowerApps Suite to create custom applications that streamline business processes and improve efficiency.
- Collaborates with cross-functional teams to gather requirements, design solutions, and implement technology initiatives.
- Provides training and support to end-users on the LMS, GRC platform, policies and procedures document repository, Power-BI, and PowerApps.
- Manages the day-to-day operations and maintenance of the LMS, GRC, and Policy and Procedure technology by collaborating with various departments, maintaining the application quality, version control, and archival information.
- Serves as the liaison between the company and technology vendors, coordinating support and troubleshooting for customer-specific strategies.
- Collaborates with the company to develop and coordinate one-on-one and group training sessions to educate staff on implementations and new tools.
Requirements
- Position requires a bachelor's degree in computer science, information technology, engineering, business, or related field and five years of experience in information technology.
Nice to have
- Coding and experience with utilizing code for reporting preferred.
- Position requires business analyst experience identifying requirements and installing upgrades
- knowledge in system administration and LTI integration and deployment preferred
- experience with provisioning and documentation related to System Administration
- hands-on experience in creating and managing workflows using Power Automate
- strong understanding of the M365 suite, leveraging M365 tools to enhance productivity and collaboration within an organization
- excellent problem-solving and analytical skills
Benefits
- Contributes to strategic planning and initiatives aimed at improving technology integration and educational outcomes.
Visa & Work Authorization
- out regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, he
This listing is sourced directly from Rhsc's careers page and normalized into a canonical job model.