Tutor ME Education 1
Virtual Case Manager (Special Education)
British Columbia, Canada
Sponsorship not specifiedDetected 20 days ago
CRMAccount ManagementCustomer SupportCommunicationOrganizational SkillsMicrosoft Office
About the role
- Tutor Me Education is looking for an outstanding communicator and relationship manager to serve as the primary point of contact for families, students, and instructors in our Special Education Tutoring program.
- This role is about case management, not instruction - you'll be the calm, organized, professional voice that keeps families informed, schedules running smoothly, and everyone feeling taken care of.
- Strong candidates from customer service, account management, hospitality, or virtual operations backgrounds are encouraged to apply as long as they have some educational experience.
Responsibilities
- Families and school partners should always come away with a great impression of our company because of you.
- All candidates should be ready to build fluency with IEP/504 basics, academic frameworks, and case management systems.
- You can deliver hard news to a frustrated parent without sounding defensive, and you make people feel heard.
Requirements
- Direct experience with IEPs, 504 plans, or students with disabilities is a significant advantage and will be weighted favorably.
Benefits
- Special education experience strongly preferred.
- Candidates with strong general education or tutoring experience - and exceptional performance on 1-3 above - will also be considered.
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