Super Dispatch

Super Dispatch

Account Executive - Product Expansion & Growth

United States · Full-time

Work authorization requiredDetected 12 days ago
SalesAccount ManagementSupply ChainLogisticsCustomer SuccessCommunication

About the role

  • Job Overview Super Dispatch is looking for a strategic, growth-minded Account Executive - Product Expansion & Growth with 4+ years of B2B SaaS sales or account management experience.
  • In this role, you will be the driving force behind expanding our revenue footprint within Super Dispatch's deeply loyal, established customer base.

Responsibilities

  • Drive Account Expansion: Target and close cross-sell opportunities within our massive existing customer base of shippers and carriers, turning single-product users into multi-product users.
  • Position Premium Products: Pitch the value propositions of SuperProtect and SuperAgent, effectively demonstrating how integrated cargo insurance and AI automation mitigate risk, save hours of manual labor, and drive profitability.
  • Collaborate Cross-Functionally: Partner closely with Account Management, Customer Success, and Product teams to align expansion campaigns, gather user feedback on new products, and ensure a seamless post-sale onboarding experience.
  • Pitch the value propositions of SuperProtect and SuperAgent, effectively demonstrating how integrated cargo insurance and AI automation mitigate risk, save hours of manual labor, and drive profitability.
  • Partner closely with Account Management, Customer Success, and Product teams to align expansion campaigns, gather user feedback on new products, and ensure a seamless post-sale onboarding experience.

Requirements

  • A proven track record of upselling new product lines into an existing customer base is required.
  • You know how to leverage an existing business relationship to run a discovery process on secondary pain points (like risk management or operational bottlenecks).
  • You can articulate how adding SuperProtect protects a carrier's bottom line, or how SuperAgent helps a broker handle twice the load volume without hiring more staff.
  • 4+ years of quota-carrying sales experience, specifically in SaaS Account Expansion, Cross-Selling, or Strategic Account Management.
  • All work must be performed from within the United States.
  • Citizenship Candidates must be U.S. citizens.
  • Proof of citizenship will be required during the hiring process.

Nice to have

  • Direct experience in the logistics, freight-tech, automotive supply chain is preferred.
  • Deep familiarity with the pain points of both auto shippers and carriers is essential.
  • Industry Expertise: Direct experience in the logistics, freight-tech, automotive supply chain is preferred.

Skills

  • For too long, vehicle shipping has been burdened by fragmentation, endless phone calls, and mountain loads of manual paperwork.
  • Exceptional relationship-building and consultative sales skills.

Benefits

  • Analyze customer usage data and health scores to identify accounts that are primed for expansion (e.g., a carrier moving high volumes who needs SuperProtect, or a busy broker who needs SuperAgent to scale operations).

Company info

  • You understand that existing customers require a "trusted advisor" approach.

Visa & Work Authorization

  • Citizenship Candidates must be U

This listing is sourced directly from Super Dispatch's careers page and normalized into a canonical job model.