Cleveland Clinic
Patient Service Specialist - Radiology/Imaging
Medina Hospital, USA
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About the role
- Join Cleveland Clinic Medina Hospital and be part of a team delivering world-class healthcare.
- Recognized for providing safe, patient-centered care that is timely, effective, efficient, and equitable, Medina Hospital is a proud Magnet Hospital, the highest honor awarded by the American Nurses Credentialing Center for professional nursing practice.
- Cleveland Clinic was the first hospital in the nation to make exceptional customer service a cornerstone of its mission.
Responsibilities
- Create a welcome and professional environment, interact with patients and ensure stellar patient experiences.
- Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services.
- Enter and maintain confidential patient information.
- Ability to perform basic math sufficient to process insurance co-pays
- We all have the power to help, heal and change lives - beginning with our own.
- Here, you can build a rewarding, lifelong career supported by a team committed to your growth and success.
- As a Patient Service Specialist, you will deliver an outstanding experience for patients, families and visitors from the moment they arrive through their return home.
Requirements
- High School Diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service
- OR Associate's Degree and one year of experience
- OR Bachelor's Degree
- Working knowledge of PC window applications
- Ability to lift and transport up to 25 pounds.
- Follows standard precautions using personal protective equipment as required.
Nice to have
- Ability to type a minimum of 30 words per minute or personal computer keyboard skills
- for the ideal future caregiver include:
Compensation
- You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Benefits
- At Cleveland Clinic Health System, we believe in a better future for healthcare.
- That's the power of the Cleveland Clinic Health System team, and The Power of Every One.
- Knowledge of medical terminology
- Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Equal opportunity
- The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment.
This listing is sourced directly from Cleveland Clinic's careers page and normalized into a canonical job model.