Accendra Health

Accendra Health

Sleep Coach

Remote - US, USA

Sponsorship not specified$19k-$25kDetected 113 days ago
ComplianceOutbound SalesExcelCustomer SupportHIPAACommunicationMentoringMicrosoft Office

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

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About the role

  • The Sleep Coach will provide excellent customer service and product information, solutions, and relevant details to CPAP patients about their therapy usage.
  • This position provides above and beyond communication with our patients.
  • The position will use behavior modification techniques such as determining patient adherence barriers while providing tools/steps to overcome and resolve them while improving overall adherence outcomes.

Responsibilities

  • Verifies patient demographics, physician and notification preferences and documents with each patient contact.
  • Accurately document patient account to ensure comments, discussions and concerns are captured correctly.
  • The Sleep Coach provides support and resources, so our patients understand the importance of sleep therapy, their insurance usage requirements, and finally how to clean and resupply in the future!
  • We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life.

Requirements

  • Experience with various insurance plans (HMO, PPO, Medicare)
  • Sleep Coach will use knowledge of OSA to assist with coaching conversation to ensure patient understands the potential effectiveness of therapy.
  • Performs other duties as required.

Nice to have

  • Knowledge and experience working with patients diagnosed with OSA preferred

Skills

  • Moderate skills in Access, Excel, PowerPoint, MS Project, Visio, Word
  • English (reading, writing, verbal)
  • Medical, dental, and vision care coverage
  • Paid time off plan
  • 401(k) Plan
  • Flexible Spending Accounts
  • Basic life insurance
  • Short-and long-term disability coverage
  • Accident insurance
  • Teammate Assistance Program
  • Paid parental leave
  • Domestic partner benefits

Compensation

  • The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location.

Benefits

  • At Accendra Health, we understand that healthcare is complex, and we're here to make it easier.
  • With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.
  • Energetic & Passionate: Your passion and energy for health and well-being is deeply founded in your desire to help others and to be a positive role model.
  • We've got you and your family covered with benefits that support your health, finances, and overall wellness.
  • The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location.

Company info

  • Apria Healthcare's mission is to improve the quality of life for our patients at home.
  • We are looking for empathetic, thoughtful and compassionate people, to meet the needs of our patients.
  • Already an industry leader in healthcare services, we provide home respiratory services and select medical equipment to help our patients sleep better, breathe better, heal faster, and thrive longer.
  • As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.

This listing is sourced directly from Accendra Health's careers page and normalized into a canonical job model.