END
Team Manager
Washington, GB · Full-time
Sponsorship not specifiedDetected 16 hours ago
LogisticsPerformance ManagementEmployee RelationsLeadershipCommunicationCollaborationMentoring
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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Stay informed of wider business developments and work collaboratively with peers and stakeholders across the logistics operation to ensure the successful alignment and delivery of operational and people-focused initiatives.
- Contribute to the identification, development, and implementation of effective solutions to emerging challenges, supporting continuous improvement and business success.
- Conduct regular one-to-one meetings with team members and facilitate bi-annual Individual Performance Reviews (IPRs), ensuring clear objectives, feedback, and development plans are in place.
Responsibilities
- Lead and develop a defined team within the END.
- Logistics function, ensuring operational performance is maximised to deliver a world-class customer experience while achieving key commercial objectives and business targets.
- Create and maintain a positive, inclusive, and high-performing working environment where colleagues feel safe, valued, and empowered to be themselves.
- Inspire, motivate, and develop team members, supporting their personal growth and career aspirations while ensuring alignment with company values, objectives, and performance expectations.
- Here's a breakdown of what you'll be doing: Support the day-to-day management, organisation, and control of the Logistics Department, ensuring operational objectives are achieved efficiently and effectively.
- Monitor and manage team performance, ensuring all colleagues consistently meet established productivity, quality, and service standards.
- Drive engagement and motivation within the team to achieve individual KPIs, departmental targets, and business objectives.
- Build and maintain strong working relationships with colleagues across all departments to maximise operational efficiency and support business success.
- Collaborate closely with Department Managers and fellow Team Managers, providing regular updates on team and individual performance while identifying development and training opportunities.
- Provide effective leadership, coaching, mentoring, and support to team members, encouraging continuous improvement and professional growth.
Company info
- Inspired by a shared love of fashion, sneakers and the surrounding culture, END. was founded in Newcastle upon Tyne back in 2005.
- Our first UK store brought together a curated mix of celebrated designers and emerging brands, many of which were previously hard to find outside of London.
- From day one, we've nurtured a community of like-minded individuals united by a love for this ever-evolving culture.
- Today, END. serves over 2 million customers worldwide through a seamless blend of online and physical retail.
- Our industry-leading stores in Newcastle, Glasgow, Manchester, London, and Milan reflect our commitment to innovation, influence, and inspiration.
- We offer a carefully curated selection of menswear, womenswear, sneakers, homeware, and lifestyle products to a global audience.
- At the heart of END. is our customer and it's our people and culture that make the difference.
- With over 600 employees across our HQ, offices, and retail locations, our customer-first mindset continues to guide everything we do.
- The Role: Lead and develop a defined team within the END.
- Lead the implementation and ongoing maintenance of 5S standards, fostering a safe, organised, and efficient working environment.
- Identify opportunities for continuous improvement and support the implementation of operational and people-focused initiatives to enhance team performance and customer outcomes.
- Who we're looking for: Demonstrate a strong working knowledge and comprehensive understanding of the processes, procedures, and systems utilised across the team, with a clear appreciation of how these interconnect with other departments to deliver operational objectives and business outcomes.
- Take ownership of assigned responsibilities within departmental improvement projects, contributing to continuous improvement initiatives and ensuring successful delivery against agreed objectives.
- Plan, prioritise, and monitor both individual and team activities to consistently meet deadlines and performance expectations.
- Possess a thorough understanding of team objectives and the wider departmental structure, recognising how effective collaboration across functions contributes to the achievement of organisational goals and service excellence.
- Lead, motivate, and develop team members to deliver high levels of performance and customer service.
This listing is sourced directly from END's careers page and normalized into a canonical job model.