Pair Team

Pair Team

Bilingual Case Manager (Spanish Speaking)

California, United States · Full-time

Sponsorship not specifiedDetected 14 days ago
ComplianceAccessibilityCRMExcelHIPAACommunicationCollaborationOrganizational Skills

About the role

  • Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.
  • We seek first to understand and assume positive intent. - Care comes first: We hold ourselves to the highest standards for our patients.
  • We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.

Responsibilities

  • Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups
  • Utilize external and internal online platforms to collaborate with team members and carry out daily tasks
  • We build each other up and respect boundaries.
  • We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care.
  • At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.
  • We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients.
  • Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.

Requirements

  • Strong understanding of cultural fluency and the ability to build trust with diverse populations
  • High degree of empathy and ability to remain patient when faced with adversity
  • Demonstrated ability to work collaboratively in a multidisciplinary care team
  • experience with tools such as Google Suite, Slack, CRM databases, and basic Excel, Word, email, and video conferencing

Compensation

  • Salary: $25/hour

Benefits

  • As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.
  • At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare.

Company info

  • We keep our commitments and take responsibility for our actions.
  • We are dependable and choose authenticity over perfection.
  • We go the extra mile for our patients, partners and one another, and we run toward hard things.
  • We are resilient in our push for consistent improvement and challenge the status quo.
  • We hold ourselves to the highest standards for our patients.
  • We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.
  • At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations.
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