Private Destinations
Executive Support Technical Engineer
Seattle, WA, United States
Sponsorship not specifiedDetected 6 days ago
Customer Support
About the role
- Holland America Line has been exploring the world since 1873.
- Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.
Responsibilities
- The Technical Engineer, Executive Support provides high-touch, white-glove desktop and endpoint support for C-level executives and their staff in the Seattle office.
- The role pairs advanced Windows endpoint troubleshooting with strong customer service and discretion, delivering a premium support experience while protecting the stability, security, and performance of executive devices.
- It also owns audio-visual and conferencing readiness for executive meetings and events, and coordinates with the Managed IT Services Provider on endpoint deployment and lifecycle management through Microsoft Endpoint Configuration Manager (SCCM/MECM).
Requirements
- The ideal candidate has extensive hands-on experience supporting Windows 10/11 and Microsoft 365 in an enterprise environment, advan...
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