Chrome Hearts Careers

Chrome Hearts Careers

Retail Operations Analyst

Los Angeles, CA

Sponsorship not specifiedDetected 26 days ago
Data AnalysisExcelLeadership

About the role

  • SUMMARY/OBJECTIVE The Retail Operations Analyst plays a critical role in advancing operational excellence across the global retail organization.
  • This position requires the highest level of discretion and integrity in handling confidential business, client, and transactional data.
  • Monitor key compliance indicators across global retail locations; proactively identify trends, risks, and operational gaps.

Responsibilities

  • CHROME HEARTS®, the Fine Jewelry, Accessories, Shoes, Fragrance & Home Goods company renowned for its sophisticated life-inspired designs, was conceived in 1988 by Richard Stark in Los Angeles.
  • Honoring a commitment to quality materials and timeless design, CHROME HEARTS® now has thirty+ stores across North America, Europe, and Asia, and can be found in the most exclusive boutiques around the world.
  • ESSENTIAL FUNCTIONS Compliance & Risk Reporting Develop, maintain, and distribute comprehensive compliance reporting frameworks to ensure adherence to internal policies, operational procedures, and brand standards.
  • Partner cross-functionally to support audits, internal reviews, and compliance investigations with accurate, well-documented reporting.
  • Retail Performance Reporting & Analytics Design and manage reporting tools and dashboards that support store teams and retail leadership in daily operations and decision-making.
  • Partner with retail teams to review business performance, provide insights, and share key findings with cross-functional partners as needed.
  • Provide training, guidance, and ad hoc reporting to support evolving retail and leadership needs.
  • Develop and maintain investigative dashboards and monitoring tools to proactively flag high-risk transactions.
  • Translate investigative findings into clear, data-driven recommendations while partnering with Retail Operations and Brand Protection to support informed business decisions.
  • Client Reporting Tools Management Manage and optimize client reporting platforms that support clienteling, retention strategies, and business planning.
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