Eonhealth
Navigator I
Denver, Colorado
Sponsorship not specifiedDetected 33 days ago
Outbound SalesLogisticsProcess ImprovementPatient CareCommunicationOrganizational Skills
About the role
- The Navigator I plays a critical role within Eon's Care Management program.
- This position engages patients and providers at pivotal moments when timely follow-up matters most.
- While this is a non-clinical, administrative role, it sits at the heart of our mission: helping patients move through a complex and often frustrating healthcare system so they don't fall through the cracks.
Responsibilities
- Accurately document all interactions, call outcomes, and update patient records within the EPM platform.
- Collaborate with internal teams to uphold data accuracy, system integrity, and efficiency.
- Support internal process improvement and participate in quality assurance initiatives.
- With solutions across multiple disease states, we drive adherence to care pathways so more patients are seen and more survive.
- Using the EPM platform, Nav 1s support patient follow-up by communicating with patients and provider offices, coordinating appointment logistics, and tracking adherence to care pathways.
Requirements
- Highly organized with the ability to manage multiple tasks and meet deadlines.
- This is a non-clinical, administrative role focused on communication and operational workflow support.
- "So what's in it for me," you ask?
Skills
- Associate degree or higher in a healthcare-related field is preferred
- Healthcare experience required (minimum 2 years in a medical setting preferred).
- Foundational knowledge of medical terminology (required).
- Proficiency with Apple MacBook and Google Suite (preferred).
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced, high-volume environment.
- Clarifying the Scope (Non-Clinical Role)
- Eon Navigators do not provide patient care, make clinical decisions, or offer medical advice.
- All clinical escalations are directed to licensed providers or appropriate internal personnel.
- Aside from the enthusiastic environment, you'll enjoy:
Compensation
- Competitive salary
Benefits
- At Eon, our mission is to make patients healthier and healthcare more affordable.
- Health insurance
- Generous vacation time
- Paid Maternity and Paternity leave
Equal opportunity
- equal opportunity employer and prohibits discrimination and harassment of any kind.
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This listing is sourced directly from Eonhealth's careers page and normalized into a canonical job model.