Thriving Center Of Psychology
Mental Health Office Manager — New York City
New York, New York
Sponsorship not specifiedDetected 33 days ago
ComplianceLogisticsHIPAAEHR/EMRResearchCommunicationProblem SolvingOrganizational Skills
About the role
- Great mental health care begins with an experience that feels calm, professional, and human from the very first moment.
- As Office Manager for our New York City office, you'll be the person responsible for creating a welcoming, well-run environment where clients feel cared for and our clinicians can do their best work.
Responsibilities
- Manage kitchen operations: coffee, water, supplies, fridge/dishwasher routines, presentable shared spaces.
- Greet clients and manage check-in/check-out with professionalism and discretion.
- Maintain office supplies, inventory, clinical-room readiness (tissues, water, seating, lighting), and equipment.
- Facilities & Building Management:
- Serve as primary liaison to building management and the landlord.
- Submit, track, and follow building maintenance requests (HVAC, plumbing, electrical, repairs) and escalate as needed.
- Manage physical access: keys, fobs, alarm codes, building access for providers, staff, and vendors.
- Provider Support:
- Support providers with operational needs: scheduling updates, documentation issues, and platform usage.
- We are looking to expand our team with passionate individuals who are dedicated to making a positive impact in the lives of those seeking psychological support.
Requirements
- 3-5 years in office management, front-desk, or administrative roles
- Familiarity with EHR systems, provider calendars, scheduling tools, and care workflows
- Ability to multitask across phone, email, text, and internal systems
- Experience with vendor coordination and basic facilities-management
- Experience opening or setting up a new/dedicated office
- keep required postings and safety equipment current.
- Required
- Strong client-service and communication skills, written and verbal
- Ability to create and maintain a welcoming, professional office environment
- Ability to manage complex, fast-changing scheduling requests
- Self-direction and sound judgment. Genuinely comfortable working independently as the sole on-site presence
- Strong attention to detail and organizational skills
- Problem-solving and conflict-resolution skills
- Ability to manage urgent operational requests calmly and professionally
- Discretion and a clear understanding of confidentiality and HIPAA in a clinical setting
- Preferred
Benefits
- At Thriving Center of Psychology, we are committed to providing exceptional mental health services tailored to the unique needs of our clients.
- Our practice is known for its innovative approach to mental health care, integrating the latest research with compassionate, personalized therapy.
- Maintain a calm, private environment consistent with a behavioral health setting.
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