Thriving Center Of Psychology

Thriving Center Of Psychology

Mental Health Office Manager — New York City

New York, New York

Sponsorship not specifiedDetected 33 days ago
ComplianceLogisticsHIPAAEHR/EMRResearchCommunicationProblem SolvingOrganizational Skills

About the role

  • Great mental health care begins with an experience that feels calm, professional, and human from the very first moment.
  • As Office Manager for our New York City office, you'll be the person responsible for creating a welcoming, well-run environment where clients feel cared for and our clinicians can do their best work.

Responsibilities

  • Manage kitchen operations: coffee, water, supplies, fridge/dishwasher routines, presentable shared spaces.
  • Greet clients and manage check-in/check-out with professionalism and discretion.
  • Maintain office supplies, inventory, clinical-room readiness (tissues, water, seating, lighting), and equipment.
  • Facilities & Building Management:
  • Serve as primary liaison to building management and the landlord.
  • Submit, track, and follow building maintenance requests (HVAC, plumbing, electrical, repairs) and escalate as needed.
  • Manage physical access: keys, fobs, alarm codes, building access for providers, staff, and vendors.
  • Provider Support:
  • Support providers with operational needs: scheduling updates, documentation issues, and platform usage.
  • We are looking to expand our team with passionate individuals who are dedicated to making a positive impact in the lives of those seeking psychological support.

Requirements

  • 3-5 years in office management, front-desk, or administrative roles
  • Familiarity with EHR systems, provider calendars, scheduling tools, and care workflows
  • Ability to multitask across phone, email, text, and internal systems
  • Experience with vendor coordination and basic facilities-management
  • Experience opening or setting up a new/dedicated office
  • keep required postings and safety equipment current.
  • Required
  • Strong client-service and communication skills, written and verbal
  • Ability to create and maintain a welcoming, professional office environment
  • Ability to manage complex, fast-changing scheduling requests
  • Self-direction and sound judgment. Genuinely comfortable working independently as the sole on-site presence
  • Strong attention to detail and organizational skills
  • Problem-solving and conflict-resolution skills
  • Ability to manage urgent operational requests calmly and professionally
  • Discretion and a clear understanding of confidentiality and HIPAA in a clinical setting
  • Preferred

Benefits

  • At Thriving Center of Psychology, we are committed to providing exceptional mental health services tailored to the unique needs of our clients.
  • Our practice is known for its innovative approach to mental health care, integrating the latest research with compassionate, personalized therapy.
  • Maintain a calm, private environment consistent with a behavioral health setting.

This listing is sourced directly from Thriving Center Of Psychology's careers page and normalized into a canonical job model.