Otdcareers
Customer Service Representative - AT&T
Tampa, Florida, United States · Full-time
Sponsorship not specifiedDetected 79 days ago
Customer SupportCommunicationProblem Solving
About the role
- Call Center Customer Service Representative Join our dynamic team at OneTouch Direct and become a key player in delivering exceptional customer service!
Responsibilities
- Manage inbound calls with professionalism and enthusiasm while addressing customer inquiries.
- Document customer interactions and maintain accurate records to ensure continuity of service.
- Collaborate with team members to improve overall service delivery and customer satisfaction.
- Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
Requirements
- Proficiency in computer applications and systems.
- High School Diploma or equivalent is required.
- Ability to work in a fast-paced environment while handling multiple tasks.
Nice to have
- Previous experience in customer service or call center preferred but not required.
- Full-Time Hours: 40 hours per week schedule GREAT Earning opportunities: Competitive hourly pay PLUS uncapped commissions paid out weekly!
Skills
- Utilize your problem-solving skills to troubleshoot and resolve customer issues effectively.
- Join us at OneTouch Direct, where your customer service skills can shine!
- Strong verbal communication and interpersonal skills.
Benefits
- Health Care Plan (Medical, Dental & Vision) Culture: Diverse, welcoming culture with Employee Resource Groups Referrals: Refer a friend and earn up to $2,000 per person!
- 6 checks per month: Weekly bonus payouts plus bi-weekly hourly paychecks! ·
- SHIFT: Available shifts may include flexible hours, including evenings and weekends.
Company info
- Diverse, welcoming culture with
- Educate customers about services and promotions to enhance their experience.
- Our Call Center Customer Service Representatives engage directly with customers, handling inquiries and resolving issues to deliver an outstanding experience.
- As a representative of our valued clients, you will primarily work with ATT customers, providing support and guidance on their inquiries regarding products and services.
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