Otdcareers

Otdcareers

Customer Service Representative - AT&T

Tampa, Florida, United States · Full-time

Sponsorship not specifiedDetected 79 days ago
Customer SupportCommunicationProblem Solving

About the role

  • Call Center Customer Service Representative Join our dynamic team at OneTouch Direct and become a key player in delivering exceptional customer service!

Responsibilities

  • Manage inbound calls with professionalism and enthusiasm while addressing customer inquiries.
  • Document customer interactions and maintain accurate records to ensure continuity of service.
  • Collaborate with team members to improve overall service delivery and customer satisfaction.
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!

Requirements

  • Proficiency in computer applications and systems.
  • High School Diploma or equivalent is required.
  • Ability to work in a fast-paced environment while handling multiple tasks.

Nice to have

  • Previous experience in customer service or call center preferred but not required.
  • Full-Time Hours: 40 hours per week schedule GREAT Earning opportunities: Competitive hourly pay PLUS uncapped commissions paid out weekly!

Skills

  • Utilize your problem-solving skills to troubleshoot and resolve customer issues effectively.
  • Join us at OneTouch Direct, where your customer service skills can shine!
  • Strong verbal communication and interpersonal skills.

Benefits

  • Health Care Plan (Medical, Dental & Vision) Culture: Diverse, welcoming culture with Employee Resource Groups Referrals: Refer a friend and earn up to $2,000 per person!
  • 6 checks per month: Weekly bonus payouts plus bi-weekly hourly paychecks! ·
  • SHIFT: Available shifts may include flexible hours, including evenings and weekends.

Company info

  • Diverse, welcoming culture with
  • Educate customers about services and promotions to enhance their experience.
  • Our Call Center Customer Service Representatives engage directly with customers, handling inquiries and resolving issues to deliver an outstanding experience.
  • As a representative of our valued clients, you will primarily work with ATT customers, providing support and guidance on their inquiries regarding products and services.

This listing is sourced directly from Otdcareers's careers page and normalized into a canonical job model.