athenahealth

athenahealth

Principal UX Researcher

Boston MA · Principal · Full-time

H1B sponsorship available$153k-$259kDetected 28 days ago
iOSAndroidSQLSparkData VisualizationUX ResearchUX DesignProduct StrategyEHR/EMRResearchCommunicationCollaborationProblem SolvingMentoringPublic Speaking

Stay score

odds of building a lasting career here

61Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

Personalize to your clock →

Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 33 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 96%

Of 28 labor certifications old enough to have been used, 1 expired without the employer filing the next step. Median time from filing to decision: 486 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

Community outcomes

No reports yet — be the first to help the next applicant.

About the role

  • We are looking for a Principal UX Researcher to join athenahealth's Mobile UX team, someone who can inform our forward-facing strategy through "left-diamond" discovery work and occasionally extend feature teams' capacity for early-stage concept testing.
  • This role will also be expected to travel domestically a handful of times per year for onsite research with our customers, shadowing clinicians who use our products.
  • This team and surrounding departments are based in India.

Responsibilities

  • Own discovery research and experience measurement initiatives.
  • Synthesize research findings into clear insights, recommendations, models, and narratives that support evidence-based product and design decisions. Present research findings to varying audiences.
  • Create frameworks, prototypes, models, or other artifacts that communicate research insights and experience concepts.
  • Partner with UX designers, product managers, engineering teams, and other stakeholders to translate research findings into product strategy and continued action.
  • Advance research practices across the Mobile UX team by sharing methods, coaching partners on research approaches, improving processes, and contributing expertise on emerging UX research practices/industry trends.
  • Support product teams with early-stage concept research when additional research capacity or expertise is needed.
  • Build effective working relationships across multidisciplinary teams and organizational boundaries.
  • Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Requirements

  • Bachelor's or Master's degree in Design, Human-Computer Interaction, Cognitive Psychology, Computer Science, Business, or a related discipline, or equivalent practical experience.
  • Advanced knowledge of UX research tools, technologies, and services, with the ability to select appropriate methods and tools for different research needs.
  • Hands-on experience with and/or exposure to emerging AI tools.
  • Ability to dive into new tools independently and apply them.
  • Excellent verbal and written communication skills, attention to detail, strong analytical thinking, ability to think through a problem from multiple perspectives.

Nice to have

  • Quantitative research or analysis skills, including experience with behavioral analytics, SQL, or data visualization

Skills

  • 8+ years of professional experience in user experience research, product strategy, or a related function.
  • Extensive experience selecting and applying qualitative user research methods and UX frameworks to complex product and workflow questions.
  • Hands-on experience with and/or exposure to emerging AI tools. Ability to dive into new tools independently and apply them.
  • Preferred: Quantitative research or analysis skills, including experience with behavioral analytics, SQL, or data visualization
  • Preferred: Knowledge of healthcare industry trends, workflows, regulatory considerations, or related healthcare technology topics
  • Expected Compensation
  • About athenahealth

Compensation

  • This role will also be expected to travel domestically a handful of times per year for onsite research with our customers, shadowing clinicians who use our products.

Benefits

  • Our company culture: Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision.
  • We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count.
  • Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way.
  • While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time.
  • In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons.
  • Build deep understanding of healthcare and clinician workflows in order to inform product and design strategy.
  • Develop a long-term vision backed by user research evidence and outline practical, phased plans that connect research questions to user and business outcomes.

Company info

  • The Mobile UX team within athenahealth Clinicals leads the user experience design for many of our company's clinician-facing iOS and Android mobile apps-including the #1 rated mobile EHR on the App Store!
  • Our team also designs experiences for ambient and several AI- or voice-based experiences, as well as any relevant (desktop) workflows within our web application to ensure a cohesive cross-platform user experience.
  • Essential Job
  • We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives.

Visa & Work Authorization

  • In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons
Apply directly at athenahealth →Create a free account for alerts like thisView athenahealth immigration profile

This listing is sourced directly from athenahealth's careers page and normalized into a canonical job model.