Billgosling

Billgosling

Desktop Support Technician

Barrie, Ontario

Sponsorship not specified$40k-$43kDetected 28 days ago
LinuxCustomer SupportCollaboration

About the role

  • Assist with team/ operational training on various applications.
  • Monitor daily operations and enhance processes to maximize technology efficiency.
  • Knowledge of Information Systems in relation to supporting workstations, portable devices, keyboards, mice, monitors, telephony software including hardware and software

Responsibilities

  • Assist the Helpdesk Support team with Desktop Support tasks such as the secure deployment of workstations, portable devices, keyboard, mice, monitors and telephony equipment
  • Assist the business and operational/support staff with supporting helpdesk related processes, tasks, and project items over a variety of channels including voice, SMS and chat
  • Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections.
  • State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.

Requirements

  • Support IT Department with technology related tasks when required including data center and office cabling

Nice to have

  • Knowledge of Information Technology in relation to supporting Hardware and Software
  • Minimum six months successful experience with the Company, or the equivalent Information Technology related experience outside of the Company
  • Previous experience working with Information Technology Systems in supporting a Windows, Linux or Mac environment for hardware and software.

Compensation

  • Starting salary range between CAD USD 40,000 - 43,000 (Depending on Experience).

Benefits

  • Education/ Experience:
  • High School Diploma or equivalent / 2 years in Tertiary Education for Philippines and Trinidad & Tobago
  • Post-Secondary education in a related IT field would be preferred

Company info

  • Work in a collaborative, supportive environment with peers who are passionate about what they do.
  • Help businesses grow while making a real difference in people's lives!
  • Get to Know Us Better!
  • Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!
  • Champion company core values and other company programs

This listing is sourced directly from Billgosling's careers page and normalized into a canonical job model.