Billgosling
Desktop Support Technician
Barrie, Ontario
Sponsorship not specified$40k-$43kDetected 28 days ago
LinuxCustomer SupportCollaboration
About the role
- Assist with team/ operational training on various applications.
- Monitor daily operations and enhance processes to maximize technology efficiency.
- Knowledge of Information Systems in relation to supporting workstations, portable devices, keyboards, mice, monitors, telephony software including hardware and software
Responsibilities
- Assist the Helpdesk Support team with Desktop Support tasks such as the secure deployment of workstations, portable devices, keyboard, mice, monitors and telephony equipment
- Assist the business and operational/support staff with supporting helpdesk related processes, tasks, and project items over a variety of channels including voice, SMS and chat
- Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections.
- State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
Requirements
- Support IT Department with technology related tasks when required including data center and office cabling
Nice to have
- Knowledge of Information Technology in relation to supporting Hardware and Software
- Minimum six months successful experience with the Company, or the equivalent Information Technology related experience outside of the Company
- Previous experience working with Information Technology Systems in supporting a Windows, Linux or Mac environment for hardware and software.
Compensation
- Starting salary range between CAD USD 40,000 - 43,000 (Depending on Experience).
Benefits
- Education/ Experience:
- High School Diploma or equivalent / 2 years in Tertiary Education for Philippines and Trinidad & Tobago
- Post-Secondary education in a related IT field would be preferred
Company info
- Work in a collaborative, supportive environment with peers who are passionate about what they do.
- Help businesses grow while making a real difference in people's lives!
- Get to Know Us Better!
- Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!
- Champion company core values and other company programs
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This listing is sourced directly from Billgosling's careers page and normalized into a canonical job model.