Forma

Forma

Senior Software Engineer I, Product Experience

United States · Senior

Sponsorship not specifiedDetected 29 days ago
TypeScriptReactTailwind CSSBackend DevelopmentFull-Stack DevelopmentPostgreSQLAWSGCPAzureCloud PlatformsKubernetesTerraformCI/CDDatadogKafkaCustomer SuccessCommunication

About the role

  • Work across React/TypeScript/NestJS services, contributing to whichever codebase the work requires.
  • Write well-tested, production-ready code and take ownership of your services in production - including on-call responsibilities, monitoring (Datadog), and incident response.
  • Contribute to engineering standards, tooling, and processes that help the team ship faster and more reliably.

Responsibilities

  • Build and consume event-driven integrations using Google Pub/Sub, enabling reliable communication between services.
  • Collaborate closely with product, ops, customer success teams and engineers across the different teams to deliver features that serve members, customer admins, and internal operations teams.
  • Join our Product Experience (PX) team and help build the systems behind Forma's member and admin experience - the member portal, admin portal, mobile app, and the integrations that power them.
  • You'll work across the stack to deliver intuitive, secure, and scalable experiences that members and customer admins rely on every day.
  • Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches.

Requirements

  • Solid experience with relational databases, particularly PostgreSQL - schema design, query optimization, and migrations.
  • Comfortable with observability tools (logging, metrics, alerting) - we use Datadog, but experience with similar platforms counts.

Nice to have

  • This role is fullstack-preferred, but we're also open to strong backend engineers who are eager to grow into fullstack work.
  • Frontend experience with React and TypeScript (strongly preferred).
  • Familiarity with MUI, Tailwind, or component-driven UI development is a plus.

Skills

  • Strong proficiency in TypeScript/NestJS
  • Experience with event-driven architectures or messaging systems (e.g., Pub/Sub, Kafka, SQS/SNS) is a strong plus.
  • Familiarity with cloud infrastructure
  • GCP preferred, but AWS or Azure experience translates well. Bonus points for experience with Kubernetes, Terraform, or CI/CD pipelines.

Compensation

  • Companies spend millions annually on employee benefits that employees neither value nor regularly use.

Benefits

  • Medical, dental and vision insurance plans
  • Employee wellness program
  • One-time home office stipend
  • Flexible PTO policy
  • 12 weeks Parental Leave + 4 additional weeks for the Birthing Parent
  • The market for employee benefits is broken.
  • Companies spend millions annually on employee benefits that employees neither value nor regularly use.
  • Forma's flexible benefits software helps companies offer competitive benefits packages while reducing costs and inefficiencies, by giving employees more choice and flexibility in how they spend their benefit allowances.
  • Bonus points for experience with Kubernetes, Terraform, or CI/CD pipelines.
  • The Forma Store with discounted products and services, The Forma Visa Card, or claim reimbursement backed by Forma's world-class member support team.
  • Forma has helped hundreds of the world's most admired companies, including Stripe, Zoom, Lululemon, and Affirm, design and support flexible, inclusive benefits programs for nearly a million employees.
  • Design, build, and maintain backend services that power Forma's benefits platform - including APIs for account lifecycle, transactions (claims, reimbursements, contributions), and member management.

Company info

  • And, we are seeing great success with 98% customer retention, 75 NPS, and 98 CSAT ratings from members.

Visa & Work Authorization

  • Employees then have three choices to spend account funds: The Forma Store with discounted products and services, The Forma Visa Card, or claim reimbursement backed by Forma's world-class member support team.

This listing is sourced directly from Forma's careers page and normalized into a canonical job model.